Frigidaire Refrigerator Error Code Hi — What It Means & How to Fix It

What Does This Error Mean?

Hi means the temperature inside your Frigidaire refrigerator is too high. This can happen after a power outage, or it can signal a real cooling problem. Check your food and investigate the cause quickly.

Affected Models

Frigidaire FFSS2615TS
Frigidaire FRSS2623AS
Frigidaire Gallery FGHS2631PF
Frigidaire Professional FPHS2687KF

Common Causes

Recent power failure interrupted cooling for an extended period
Refrigerator door was left open or not fully closed
Condenser coils are dirty and not releasing heat efficiently
Condenser or evaporator fan has failed, reducing airflow
Refrigerant leak causing the cooling system to lose effectiveness

How to Fix It

Press any button on the display panel to acknowledge the Hi alert.

If the fridge is cooling normally, the alert will clear on its own as temperatures drop.
Make sure all fridge and freezer doors are fully closed and sealing properly.

Run your hand around the door seal to check for gaps or cracks letting warm air in.
Check whether the Hi alert appeared right after a power outage.

If so, just wait 2–3 hours. The fridge needs time to cool back down to normal.
Pull the fridge away from the wall and vacuum the condenser coils.

Dirty coils reduce cooling efficiency dramatically. Clean them every 6–12 months.
If the Hi alert persists after 4 hours with doors closed, call a technician.

A fan failure, bad thermistor, or refrigerant issue will need professional diagnosis.

When to Call a Professional

If the fridge won't return to normal temperature after a few hours, call a technician. A refrigerant leak or compressor failure requires professional repair.

Frequently Asked Questions

What temperature triggers the Hi warning?

The Hi alert usually triggers when the fridge compartment rises above 55°F (13°C). Normal fridge temperature should be between 35–38°F (2–3°C). Anything above 40°F (4°C) is considered unsafe for food storage.

Is my food safe when I see Hi?

It depends on how long the temperature has been elevated. Food kept above 40°F for more than 2 hours may not be safe. When in doubt, throw it out — especially meat, dairy, and leftovers.

Why does my fridge show Hi in the morning?

If it only happens overnight, the fridge may be in defrost mode. Temperatures rise slightly during a normal defrost cycle and then drop back down. If it stays high all morning, there is a real cooling problem.