HE
Samsung Dishwasher
Severity: CriticalWhat Does This Error Mean?
The HE error means the heating element in your Samsung dishwasher is not working. The water cannot reach the temperature needed to clean and sanitize dishes. This is a critical error that usually requires professional repair.
Affected Models
- DW80R5061US
- DW80R9950UG
- DW80N3030US
- DW80J3020US
- Most Samsung built-in dishwashers
Common Causes
- The heating element has burned out or broken
- The temperature sensor (thermistor) is faulty
- Wiring between the heater and control board is loose or damaged
- The main control board is not sending power to the heater
- A power surge damaged the heating circuit
How to Fix It
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Turn off the dishwasher and unplug it from the wall outlet.
Wait at least 5 minutes before plugging it back in.
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Plug it back in and run a normal wash cycle.
A power reset sometimes clears a temporary sensor glitch.
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Check if your home's hot water supply is working.
Run the kitchen sink hot tap. If there's no hot water, the issue may be your water heater, not the dishwasher.
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Run the hot water at the kitchen sink for 1-2 minutes before starting the dishwasher.
This sends hot water to the dishwasher right away, reducing strain on the heater.
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If the error returns, contact Samsung support or a qualified technician.
The heating element or temperature sensor likely needs replacement.
When to Call a Professional
The HE error almost always needs a technician. The heating element and temperature sensor are internal components. Expect repair costs of $150–$350 including parts and labor. Do not attempt to access the heating element yourself — it involves electrical components.
Frequently Asked Questions
Can I still use my dishwasher with the HE error?
The dishwasher may still run, but it won't heat the water. Dishes won't be properly sanitized. Grease and food residue won't dissolve as well in cold water. It's best to get it fixed before continued use.
How much does it cost to replace a Samsung dishwasher heating element?
The heating element part itself costs about $30–$80. With professional labor, the total is typically $150–$350. If the control board is the problem instead, costs may be higher. Get a diagnosis before authorizing the repair.
Why did my Samsung dishwasher heater stop working?
Heating elements wear out over time with normal use. Mineral buildup from hard water can also damage the heater. Power surges are another common cause. Using a water softener and surge protector can help prevent this.