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8E

Samsung Refrigerator

Severity: Moderate

What Does This Error Mean?

The 8E error means the ice maker sensor in your Samsung refrigerator is not working properly. The sensor monitors the ice making process and ice bin levels. When it fails, the ice maker may stop producing ice or overfill.

Affected Models

  • RF28R7351SR
  • RF23M8070SR
  • RF263BEAESR
  • Most Samsung refrigerators with built-in ice makers

Common Causes

  • Faulty ice maker sensor giving incorrect readings
  • Ice clumps stuck around the sensor area inside the ice maker
  • Loose or corroded wiring connection to the ice maker sensor
  • Ice maker motor or assembly malfunction affecting sensor readings
  • Power surge that damaged the ice maker sensor circuit

How to Fix It

  1. Turn off the ice maker using the button on the display or on the ice maker itself.

    Wait 5 minutes with the ice maker off before proceeding.

  2. Remove the ice bin and dump out all the ice.

    Check for any large ice clumps stuck together or around the ice maker.

  3. Look inside the ice maker area for frost or ice buildup on the sensor.

    If you see ice on the sensor, use a hair dryer on low heat to melt it gently.

  4. Put the ice bin back in and turn the ice maker on.

    Press and hold the ice maker reset button for about 10 seconds if available.

  5. Wait 24 hours to see if ice production resumes normally.

    If the 8E error returns or no ice is made, the sensor needs professional replacement.

When to Call a Professional

If resetting the ice maker does not clear the 8E error, a technician should inspect it. The sensor or the entire ice maker assembly may need replacement. Contact Samsung support or a certified appliance repair service. Expect repair costs of $150–$300 depending on the part needed.

Frequently Asked Questions

Will my Samsung fridge still cool with the 8E error?

Yes — the 8E error only affects the ice maker. The refrigerator and freezer compartments will continue to cool normally. Your food is safe. Only ice production is impacted. You can use ice cube trays as a temporary substitute.

How do I reset the ice maker on a Samsung refrigerator?

Look for a small reset button on the ice maker itself. It is usually a blue or red button on the side or bottom of the unit. Press and hold it for 10 seconds until you hear a chime. The ice maker will attempt to run a test cycle.

How much does it cost to fix the 8E error on a Samsung fridge?

If just the sensor is faulty, the repair is usually $100–$180. If the entire ice maker assembly needs replacement, expect $200–$350. The ice maker assembly part alone can cost $80–$150. Labor adds another $80–$180 on top of the part cost.