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107

Samsung Smart TV

Severity: Moderate

What Does This Error Mean?

Error 107 means your Samsung TV cannot detect a Wi-Fi or wired network connection. The TV is looking for a network but finding nothing — either the router is unreachable or the TV's network adapter has an issue. Restarting the TV and router, and re-entering your Wi-Fi details, usually clears Error 107.

Affected Models

  • Samsung QLED Q80B
  • Samsung QLED Q70A
  • Samsung Crystal UHD AU8000
  • Samsung The Frame
  • Samsung Neo QLED QN90B

Common Causes

  • TV is out of Wi-Fi range or signal is too weak to detect the network
  • Router has stopped broadcasting or is in a fault state
  • Incorrect Wi-Fi password entered on the TV
  • TV's network adapter firmware needs a reset
  • Router's SSID broadcast is disabled (hidden network)

How to Fix It

  1. Restart the TV by unplugging it from the wall, waiting 30 seconds, then plugging it back in.

    A full power cycle clears the TV's network state and often resolves Error 107 immediately.

  2. Restart your router and modem by unplugging them for 30 seconds, then powering them back on.

    Wait 2 minutes for the router to fully boot before trying the TV again.

  3. On the TV, go to Settings > General > Network > Network Status and run the network test.

    This tells you exactly which step in the connection is failing.

  4. Go to Settings > General > Network > Open Network Settings and re-enter your Wi-Fi password.

    A wrong password silently prevents connection — retyping it rules this out.

  5. Move the TV closer to the router, or use a Wi-Fi extender if the TV is far away.

    Samsung TVs need a strong signal — walls and distance can drop signal below the detection threshold.

  6. Try connecting via Ethernet cable instead of Wi-Fi to rule out a wireless adapter fault.

    If Ethernet works but Wi-Fi does not, the TV's wireless module may need service.

When to Call a Professional

Contact Samsung support if Error 107 persists after all steps below. If the TV's internal Wi-Fi adapter has failed, a technician can test and replace it. Wired Ethernet is a reliable workaround if the internal Wi-Fi cannot be repaired.

Frequently Asked Questions

What is the difference between Samsung TV Error 107 and Error 102?

Error 107 means the TV cannot find or detect a network at all. Error 102 means a network was found but the TV failed to get an IP address from it. Both are network errors but at different stages of the connection process.

Can Samsung TV Error 107 appear on a wired Ethernet connection?

Yes — if the Ethernet cable is unplugged or faulty, Error 107 can appear on a wired connection too. Check that the cable is firmly seated at both ends. Try a different Ethernet cable to rule out a damaged wire.

Why does my Samsung TV show Error 107 after it worked fine yesterday?

Routers sometimes drop into a fault state after power fluctuations or firmware updates. A simple router restart usually restores the connection. If the router is fine, the TV's cached network settings may need to be cleared and re-entered.