5E
Samsung Washing Machine
Severity: ModerateWhat Does This Error Mean?
The 5E error means your Samsung washer can't drain the water. The machine tried to pump the water out but it's still sitting in the drum. This is usually caused by a clogged drain filter or blocked drain hose.
Affected Models
- WF45R6100AW
- WF50R8500AV
- WF45T6000AW
- WF42H5000AW
- Most Samsung front-load and top-load washers
Common Causes
- Clogged debris filter (coins, hair ties, lint buildup)
- Blocked or kinked drain hose
- Drain pump failure or stuck impeller
- Clogged standpipe or household drain
- Small items (like socks) stuck between the drum and tub
How to Fix It
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Clean the debris filter at the front bottom of the washer.
Open the small access panel. Place towels and a shallow pan underneath — water will come out. Turn the filter cap counterclockwise and pull it out. Remove any lint, coins, or debris.
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Check the drain hose at the back of the washer for kinks or clogs.
The drain hose runs from the back of the washer to a standpipe or sink. Make sure it's not bent or pinched.
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Make sure the drain hose isn't pushed too far into the standpipe.
It should go in about 6 to 8 inches. If it goes in too deep, it can cause a siphon effect that prevents draining.
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Run a Spin Only or Drain cycle to test.
If the water drains now, the problem is solved.
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If the error persists, the drain pump may need replacement.
Listen for unusual buzzing or no sound at all during draining. This points to a bad pump.
When to Call a Professional
If cleaning the filter and drain hose doesn't fix it, the drain pump may be failing. A rattling or humming noise during drain cycles confirms this. Expect repair costs of $150–$300 for a pump replacement.
Frequently Asked Questions
Where is the debris filter on a Samsung washer?
It's behind a small panel at the front bottom of the machine. Pop open the panel with a flat tool or your fingers. You'll see a round cap you can twist off. Have towels ready — water will spill out.
Can I still use my washer with the 5E error?
No — the washer won't continue until the water drains. You need to clear the blockage first. Start by cleaning the debris filter. That fixes it in most cases.
How often should I clean the Samsung washer filter?
Samsung recommends cleaning it once a month. Regular cleaning prevents 5E errors. It also stops bad odors from building up. It only takes a few minutes.