Samsung Washer Error Code bE2 — What It Means & How to Fix It

What Does This Error Mean?

The bE2 error means your Samsung washer has detected a button on the control panel that is stuck or being held down. The machine cannot start a new cycle when it thinks a button is continuously pressed. This is usually a simple fix — something is pressing against the panel, or a button has become stuck from detergent or moisture.

Affected Models

WF45R6100AW
WF50R8500AV
WF45T6000AW
WF42H5000AW
Most Samsung front-load washers with touch control panels

Common Causes

A button on the control panel is physically stuck in the pressed position
Detergent residue or moisture has seeped under the panel and is holding a button down
Something is resting against or pressing on the control panel (laundry, a storage item nearby)
The control panel membrane has warped or degraded and is making constant contact
A faulty control board is misreading one of the button inputs as permanently pressed

How to Fix It

Unplug the washer from the wall. Wait 60 seconds, then plug it back in.

A power reset can clear a false button-press signal caused by a temporary electrical glitch.
Check whether anything is resting against the control panel — laundry on top of the machine, a storage container, or clothing hanging over the front.

Even light pressure on the panel can register as a button press. Clear any items away from the control area.
Inspect each button on the panel. Press each one firmly, then release it. Make sure no button feels sticky or stays depressed after you let go.

Pay close attention to the Start/Pause button and the temperature or spin-speed buttons — these are most commonly affected.
Dampen a cloth with a small amount of warm water (no soap). Gently clean around each button on the control panel.

Detergent buildup around button edges is a common cause. Do not spray water directly onto the panel.
If the error returns, a control panel board replacement is likely needed. Note which button seems sticky or unresponsive and tell the technician — it helps narrow down the diagnosis.

Control panel membranes are consumable parts and can wear out over several years of regular use.

When to Call a Professional

If cleaning and resetting the panel does not clear bE2, the control panel membrane or main control board may need replacing. Panel replacement costs $80–$150 for parts. Control board replacement runs $150–$300. A technician can identify which component is at fault quickly with a diagnostic test.

Frequently Asked Questions

What is the difference between bE and bE2 on a Samsung washer?

Both codes indicate a stuck or continuously pressed button. BE (or bE) is the general button error — usually triggered by a single stuck key. BE2 (or bE2) typically indicates that two buttons are being detected as pressed at the same time, or that a specific secondary button has an issue. The fix steps are the same for both codes.

Will the bE2 error go away on its own?

Sometimes — if the cause is a temporary electrical glitch, a power reset will clear it. If the cause is a stuck button due to debris, it will keep coming back until you clean the panel. If the panel membrane is worn out, the error will return repeatedly until the part is replaced.

Is it safe to use the washer with the bE2 error?

The washer will not run a cycle while bE2 is active — it is locked out as a safety measure. You cannot accidentally start a wash while a button is stuck. There is no risk of damage from the error itself. Fix the panel issue, and normal operation will resume.