E2
Samsung Washing Machine
Severity: MinorWhat Does This Error Mean?
The E2 error means a button on the control panel is stuck. The washer thinks a button is being held down continuously. This is usually caused by a sticky button or a control panel issue.
Affected Models
- WF45R6100AW
- WF50R8500AV
- WF42H5200AW
- Most Samsung front-load and top-load washers
Common Causes
- A button on the control panel is physically stuck in the pressed position
- Moisture or detergent residue got into the control panel
- The control panel membrane (touch surface) is damaged
- The control board behind the panel has a faulty connection
- A child or pet pressed and held buttons for too long
How to Fix It
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Press each button on the control panel firmly a few times.
Sometimes a stuck button just needs to be pressed and released to pop back into place.
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Clean around all the buttons with a slightly damp cloth.
Remove any detergent residue, sticky substances, or grime that might be holding a button down.
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Unplug the washer for 2 minutes, then plug it back in.
This resets the control board and clears the stuck button detection.
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After plugging back in, check if the error returns without touching any buttons.
If the error comes back on its own, the panel membrane is likely damaged internally.
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If the error persists, the control panel overlay or board may need replacement.
Contact Samsung support or a qualified appliance technician.
When to Call a Professional
If cleaning the panel doesn't fix the stuck button, the control panel may need replacement. This is a straightforward repair for a technician. Expect costs of $100–$250 for parts and labor. The control board is rarely the issue — it's usually just the panel overlay.
Frequently Asked Questions
Is the E2 error serious?
No — it's a minor issue. It usually just means a button is physically stuck. A quick cleaning of the control panel often fixes it. Your washer is not damaged.
Can detergent spills cause the E2 error?
Yes — liquid detergent or fabric softener can drip onto the control panel. Over time, this creates a sticky residue that holds buttons down. Clean the panel regularly to prevent this.
How do I prevent the E2 error from happening again?
Keep the control panel dry and clean. Wipe up any detergent spills immediately. Avoid pouring liquid detergent near the control buttons. Use the detergent dispenser drawer instead.