tE2
Samsung Washing Machine
Severity: ModerateWhat Does This Error Mean?
The tE2 error means the temperature sensor for the steam heater has stopped working correctly. Your Samsung washer cannot accurately measure the steam temperature. Steam cycles will not run until this is resolved.
Affected Models
- WF56H9100AG
- WF50R8500AV
- WF45T6000AW
- Samsung front-load washers with built-in steam
Common Causes
- Faulty steam heater thermistor (temperature sensor has failed or gone out of range)
- Loose or disconnected wiring harness between the sensor and control board
- Steam heater assembly damaged from scale buildup (hard water deposits)
- Control board unable to read the sensor signal due to a board fault
- Water leaking onto the sensor connector causing a short circuit
How to Fix It
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Run a standard (non-steam) wash cycle first.
If the washer operates normally without steam, confirm the issue is specifically with the steam system. This helps narrow down the cause.
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Unplug the washer and wait 5 minutes, then plug back in.
A hard reset clears temporary sensor glitches. Try the steam function again after the reset.
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Check if your area has hard water.
Hard water causes mineral buildup inside the steam heater. Run a self-clean cycle with a washer cleaning tablet to help dissolve deposits.
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If the tE2 error persists after a reset and cleaning cycle, the sensor likely needs replacing.
Do not attempt to replace the thermistor yourself unless you are comfortable with appliance repair — the steam heater assembly involves hot water components.
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Schedule a Samsung-authorized technician to inspect and replace the steam heater thermistor.
Provide the technician with the exact error code (tE2) and your model number to speed up the diagnosis.
When to Call a Professional
The tE2 error almost always requires replacing the steam heater thermistor or wiring harness. These parts are inside the machine and require disassembly. Contact Samsung support or a qualified appliance technician. Typical repair cost is $100–$250.
Frequently Asked Questions
Can I use my Samsung washer with the tE2 error?
Yes — for regular wash cycles without steam. The tE2 error disables the steam function only. If you do not use steam features, you can continue washing while you arrange a repair.
How long does a steam heater thermistor last on a Samsung washer?
Typically 5–10 years under normal use. Hard water areas see sensor failures sooner due to scale buildup. Using a water softener or descaling the machine regularly can extend its life.
What is the difference between tE, tE2, and tE3 on Samsung washers?
The tE code relates to the main wash water temperature sensor. The tE2 code is specific to the steam heater sensor. The tE3 code relates to the dry heater sensor on washer-dryer combo models. Each sensor is in a different location inside the machine.