Stuck on Logo / Boot Loop
Meta VR Headset
Severity:What Does This Error Mean?
A Meta Quest stuck on the logo during startup usually means a failed firmware update or corrupted system files. Booting into recovery mode and selecting Reboot or Factory Reset fixes most cases.
Affected Models
- Meta Quest 2
- Meta Quest 3
- Meta Quest 3S
- Meta Quest Pro
Common Causes
- Firmware update interrupted mid-install (power loss or shutdown)
- Corrupted system partition
- Low battery during an update
- Software conflict after a beta update
- Hardware fault (rare)
How to Fix It
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Hold the power button for 30 seconds.
This forces a complete power-off even if the system is frozen. Wait 10 seconds then power on normally.
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Charge the headset fully before trying again.
If the battery died during a firmware update, finish charging to 100% before rebooting. A full battery ensures the update can complete if it resumes.
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Boot into recovery mode.
Hold Power + Volume Down together until the boot menu appears on screen. Navigate with the volume buttons, select with the power button.
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In recovery mode, select Reboot System Now.
This attempts a clean reboot. Try this before factory reset — it sometimes clears a stuck boot.
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If still stuck: select Factory Reset in recovery mode.
Factory reset wipes all data and reinstalls the OS from recovery. You will lose all locally stored games and settings — your purchases are tied to your Meta account and can be re-downloaded.
Frequently Asked Questions
Will factory reset delete my purchased games?
No — your game purchases are linked to your Meta account, not the device. After a factory reset and logging back in, all your purchased games can be re-downloaded from the Meta Store.