Stuck on Loading Screen
Sony PSVR2
Severity: ModerateWhat Does This Error Mean?
PSVR2 stuck on a loading screen is usually caused by the PS5 reading the game from storage slowly, a corrupted game file, or the headset losing tracking during the loading transition. Wait 2–3 minutes before taking any action — some VR games take longer than expected to load on the first launch after an update.
Affected Models
- PlayStation VR2
Common Causes
- Game data is being installed or updated in the background while loading
- Corrupted game data — common after a failed update or power cut during installation
- PSVR2 headset lost tracking during the loading screen — stuck waiting for tracking lock
- PS5 internal SSD read speeds reduced due to age or near-full storage
- Game bug causing the loading transition to hang on the PSVR2 transition screen
How to Fix It
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Wait at least 3 minutes before closing the game.
VR games sometimes freeze on the loading screen for up to 3 minutes on first launch after a major update while shader caches are rebuilt. Wait patiently before assuming the game is stuck.
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Ensure tracking is active — keep the headset level and still.
PSVR2 requires tracking lock before it transitions into the VR view. If you move the headset around during loading or play in a very dark room, tracking may not lock. Hold the headset level and still in a well-lit room during loading.
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Close the game and relaunch.
Press the PS button to return to the PS5 menu (this may appear on the TV or require removing the headset). Hold the PS button to open the control centre and close the game. Relaunch from the game library.
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Check for game updates.
Go to the PS5 home screen → Library → find the game → Options → Check for Update. An available update may include a fix for a loading hang that affects PSVR2. Install the update before retrying.
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Rebuild the PS5 database if multiple games are affected.
If many games hang on loading, the PS5 database may have corrupted entries. Boot into Safe Mode (hold power button until second beep) → Rebuild Database. This does not delete game data but takes 30–60 minutes.
When to Call a Professional
If all games hang on the loading screen and the PS5 storage check shows corruption, contact PlayStation support for storage repair or replacement options.
Frequently Asked Questions
Why does PSVR2 sometimes show a black screen during loading?
A black screen during VR loading is normal — it means the headset is waiting for the game to hand off the display from the TV to the VR view. If it stays black for more than 2 minutes, the loading has hung and the game should be closed and relaunched.
Does reinstalling a game fix a loading hang on PSVR2?
Yes, reinstalling often fixes corrupted game data causing loading hangs. Delete the game from the PS5 storage, re-download it, and reinstall. Your save data is stored separately in the cloud (with PS Plus) or locally and will not be deleted.