Camera Not Connecting
Arlo Baby Monitor (Camera)
Severity: ModerateWhat Does This Error Mean?
Arlo Baby Camera Not Connecting means the camera cannot connect to your Wi-Fi network or the Arlo app cannot reach the camera. Check your Wi-Fi, make sure the camera is on 2.4 GHz, and restart both the camera and router.
Affected Models
- Arlo Baby (ABC1000)
Common Causes
- Camera on 5 GHz Wi-Fi (Arlo Baby only supports 2.4 GHz)
- Wi-Fi password changed and camera has the old one
- Router too far from the camera
- Arlo servers experiencing issues
- Camera firmware needs updating
How to Fix It
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Make sure your Wi-Fi is on the 2.4 GHz band.
The Arlo Baby only connects to 2.4 GHz Wi-Fi, not 5 GHz. If your router combines both bands, you may need to separate them or create a 2.4 GHz-only SSID.
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Restart the camera by unplugging it for 10 seconds.
A restart clears connection errors and forces a fresh Wi-Fi connection.
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Restart your Wi-Fi router.
Router issues are a common cause. Unplug the router for 30 seconds, then plug it back in.
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Re-setup the camera in the Arlo app.
If the camera will not reconnect, remove it from the app and add it again as a new device.
Frequently Asked Questions
Does the Arlo Baby need the Arlo base station?
No. The Arlo Baby connects directly to Wi-Fi — it does not need an Arlo base station. This is different from other Arlo cameras.
Can I use the Arlo Baby without internet?
No. The Arlo Baby requires internet to stream video through the Arlo cloud. It does not work without an internet connection.