No Audio
eufy Baby Monitor
Severity:What Does This Error Mean?
Check the microphone icon in the eufy app — tap it to unmute if the camera audio is muted. Check your phone volume is not at zero and the silent/ringer switch is not active. If two-way talk is not working, enable it in the eufy app: Live View → tap the microphone icon to speak.
Affected Models
- eufy SpaceView Pro
- eufy Baby Monitor E110
- eufy S340 Baby Monitor
- eufy Video Baby Monitor (2.4K)
- eufy Babyphone with Camera
Common Causes
- Camera microphone muted in the eufy app
- Phone speaker volume at zero or phone in silent mode
- Two-way talk mode not activated in the live view screen
- Weak Wi-Fi connection causing audio stream to drop
- Camera microphone hardware fault
How to Fix It
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Check the mute icon in the app
Open the eufy Security app → select the baby camera → live view. Look for a microphone or speaker icon — if it has a line through it (muted), tap it to unmute.
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Check phone volume and silent mode
Increase your phone's media/ringer volume. On iPhone, check the physical silent switch on the side. The eufy app plays audio through the phone speaker, which is affected by the phone's volume settings.
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Enable two-way talk
For two-way audio (speaking to your baby), tap and hold the microphone icon in the live view screen. Release to listen. Two-way talk must be actively held — it is not a hands-free toggle.
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Check Wi-Fi signal strength
A weak Wi-Fi connection can drop the audio stream while maintaining video (video uses less bandwidth than real-time audio). Move the camera closer to the router or add a Wi-Fi extender.
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Restart camera and app
Unplug the camera for 10 seconds, plug back in, wait 60 seconds. Then force-close the eufy app and reopen it. This resets the audio stream.
When to Call a Professional
If the camera shows a live video feed but there is absolutely no audio even at maximum volume with the microphone icon active, the camera's microphone has failed — contact eufy support for a replacement.
Frequently Asked Questions
eufy baby monitor has video but no sound — how to fix?
The audio stream is separate from the video stream. Check that the microphone is not muted in the app, your phone volume is up, and the phone is not in silent mode.
eufy baby monitor sound delay — is there a fix?
A small 1–2 second audio delay is normal for Wi-Fi baby monitors due to video compression and transmission latency. If the delay is 5 seconds or more, the Wi-Fi connection is weak — move the camera or router closer.
eufy SpaceView no sound from the parent unit — how to fix?
Check the volume dial or buttons on the parent unit — it may be turned down. If the volume is up and still no sound, the parent unit speaker may be faulty — contact eufy support.