Camera Not Recording
Nanit Baby Monitor (Camera)
Severity: ModerateWhat Does This Error Mean?
Nanit not recording means sleep tracking sessions are not being saved. This could be a subscription issue (Insights requires a plan), a WiFi dropout, or a settings issue. Check your subscription status and WiFi connection.
Affected Models
- Nanit Pro
- Nanit Plus
Common Causes
- Nanit Insights subscription expired or not active
- WiFi dropped during the recording session
- Camera firmware needs updating
- App settings for sleep tracking not enabled
- Cloud storage full (unlikely but possible)
How to Fix It
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Check your Nanit subscription status.
Recording and sleep insights require a Nanit subscription. Check in the app: Settings > Subscription.
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Check WiFi stability.
Nanit records to the cloud, so WiFi must be stable throughout the night. If WiFi drops, recording gaps occur.
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Make sure sleep tracking is enabled.
In the app: Settings > Sleep Tracking > make sure it is on.
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Update the camera firmware.
App > Camera Settings > check for firmware updates.
Frequently Asked Questions
Does Nanit record without a subscription?
The camera streams live video for free. But recording, sleep tracking, and insights require the Nanit Insights subscription ($8-$24/month).
Where are recordings stored?
In the Nanit cloud. There is no local recording. This means WiFi is required for any recording.