Apps Crashing / Application Quits Unexpectedly
Apple MacBook
Severity:What Does This Error Mean?
MacBook apps crashing repeatedly are usually caused by the app not being updated for the current macOS version, or a corrupted app preferences file. Update the app from the App Store and delete its preference file from ~/Library/Preferences.
Affected Models
- MacBook Air (all models)
- MacBook Pro (all models)
- MacBook (2015–2019)
Common Causes
- App not updated for compatibility with the current macOS version after an OS upgrade
- Corrupted app preferences or cache file causing a crash on startup or during use
- Startup disk nearly full — macOS requires free space for virtual memory and swap
- Insufficient RAM — too many apps open simultaneously causing memory pressure
- Corrupted system file or permissions issue in the user Library folder
How to Fix It
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Update the crashing app.
Open the App Store and go to the Updates tab. Install any available update for the crashing app. App crashes after a macOS update are almost always resolved by the developer releasing a compatibility update within days.
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Delete the app's preferences file.
Open Finder, press Command + Shift + G, and type ~/Library/Preferences. Find the .plist file with the app's bundle name (e.g., com.appname.AppName.plist) and move it to the Trash. The app will regenerate a fresh preferences file on next launch.
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Clear the app cache.
In Finder, press Command + Shift + G and enter ~/Library/Caches. Find and delete the folder with the app's name. Corrupted cache files are a common cause of repeated crashes on otherwise correctly installed apps.
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Free up startup disk space.
Go to Apple Menu > System Settings > General > Storage. If less than 10 GB is available, macOS virtual memory is constrained and apps may crash or freeze. Delete old downloads, empty the Trash, and let macOS remove cached files automatically.
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Reinstall the app.
Drag the app to the Trash to remove it, then download a fresh copy from the App Store or the developer's website. A clean reinstall ensures no corrupted app binary or internal data is causing the crash. Do not restore the app from a Time Machine backup — re-download a clean copy.
When to Call a Professional
If multiple apps crash simultaneously and the MacBook also shows kernel panics or freezes, the hardware (RAM or storage) may be failing. Run Apple Diagnostics: restart while holding D.