Not Recording
Nextbase Dash Cam
Severity: CriticalWhat Does This Error Mean?
Nextbase dash cam not recording is usually caused by an SD card error, loop recording being disabled, or too many protected files preventing the card from being overwritten. Format the SD card in the camera and re-enable loop recording.
How to Fix It
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Confirm loop recording is enabled
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Check for SD card errors
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Delete protected files
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Check the recording indicator on the screen
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Format the SD card and retest
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Perform a factory reset
Frequently Asked Questions
Nextbase dash cam shows red recording dot but no files on SD card — why?
If the camera appears to be recording but no files are saved, the card is likely failing. Format it in the camera and test again. If no files appear after recording, replace the SD card.
Nextbase dash cam recording audio but no video — cause?
No video with audio present suggests the camera lens or image sensor has failed. Check the lens is clean and unobstructed. If the issue persists, contact Nextbase support.
How do I know if my Nextbase dash cam is recording correctly?
The Nextbase display shows a solid red dot when recording. Accessing the Nextbase app or inserting the SD card into a computer should show numbered MP4 files in the SD card folders. Presence of recent files confirms recording is working.