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Update Failed

Parrot Drone

Severity: Moderate

What Does This Error Mean?

Parrot drone update failure is almost always caused by low battery or a weak Wi-Fi connection between the phone and the drone during the download. Charge the battery to 50%+ and retry the update in a location with no Wi-Fi interference.

Affected Models

  • Parrot Anafi
  • Parrot Anafi USA
  • Parrot Bebop 2
  • Parrot Bebop 2 Power

Common Causes

  • Battery too low during the update process
  • Phone Wi-Fi disconnected mid-download
  • Phone screen turned off mid-update interrupting the process
  • Parrot update servers temporarily unavailable
  • Not enough storage on the phone for the update package

How to Fix It

  1. Charge the drone battery to at least 50% before updating.

    Parrot will not start a firmware update below a minimum battery level. A power loss during the update can corrupt the firmware — always start with a well-charged battery.

  2. Keep the phone screen on throughout the update.

    On iPhone: go to Settings → Display & Brightness → Auto-Lock → Never for the duration of the update. On Android: tap Developer Options → Stay Awake, or keep tapping the screen.

  3. Stay connected to the drone's Wi-Fi hotspot throughout.

    The update downloads through the drone's own Wi-Fi — if your phone switches to mobile data, the download fails. Disable mobile data on your phone before starting the update.

  4. Retry the update — FreeFlight 6 will resume from where it stopped.

    FreeFlight 6 caches the update package. If the update fails partway through, reconnect to the drone's Wi-Fi and tap Update again — it should continue rather than restart.

  5. Try the update via USB using Parrot's desktop software.

    Connect the drone to a PC with a USB cable and use the FreeFlight 6 Windows/Mac app to apply the update. This bypasses the Wi-Fi download entirely and is more reliable for stubborn update failures.

Frequently Asked Questions

Is it safe to fly with outdated Parrot firmware?

Generally yes for short periods, but firmware updates often include important safety and stability fixes. The drone will block mandatory updates from being skipped — if it refuses to fly without updating, the update is mandatory.

How long does a Parrot Anafi firmware update take?

Typically 5–10 minutes over the drone's Wi-Fi hotspot. The download phase is longest. The installation phase (LED flashing) takes about 2 minutes — do not power off the drone during this phase.