Books Not Downloading
Amazon Kindle
Severity: ModerateWhat Does This Error Mean?
Books not downloading usually means the Kindle has lost its WiFi connection, the storage is full, or Amazon's servers are having issues. Check WiFi, restart the Kindle, and try downloading again.
Affected Models
- Kindle Paperwhite
- Kindle Oasis
- Kindle Scribe
- Kindle Basic
- All Kindle models
Common Causes
- WiFi disconnected
- Kindle storage full
- Amazon server issue
- Book file corrupted on Amazon's servers
- Account not properly registered on this device
How to Fix It
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Check WiFi connection.
Settings > Wireless. Make sure you are connected. Try opening the Kindle Store to confirm internet access.
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Restart the Kindle.
Settings > Device Options > Restart. This clears the download queue and refreshes the connection.
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Check storage space.
Settings > Device Options > Storage. If storage is full, delete books you have finished.
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Deregister and re-register the device.
Settings > Your Account > Deregister. Then register again with your Amazon account. This refreshes the device's connection to Amazon.
Frequently Asked Questions
Will deregistering delete my books?
It removes downloaded books from the device, but they stay in your Amazon library. After re-registering, re-download them.
How much storage does a Kindle have?
Basic Kindle: 16GB. Paperwhite: 16-32GB. Scribe: 16-64GB. A typical ebook is 1-3MB, so 16GB holds thousands of books.