Bluetooth Not Connecting
Xiaomi Electric Scooter
Severity: MinorWhat Does This Error Mean?
A Xiaomi scooter that won't connect to the Mi Home app via Bluetooth is usually caused by being out of range, the app needing an update, or the pairing needing to be reset. Stand next to the scooter and try removing and re-adding it in the app.
Affected Models
- Xiaomi Mi Electric Scooter
- Xiaomi Mi Scooter Pro
- Xiaomi Mi Scooter Pro 2
- Xiaomi Mi Scooter 3
- Xiaomi Mi Scooter 4 Pro
Common Causes
- Phone too far from scooter — Bluetooth range is approximately 10m
- App not updated to the latest version
- Phone's Bluetooth turned off or in aeroplane mode
- Scooter paired to a different phone and not available
- App permissions not granted (Location required for Bluetooth on Android)
How to Fix It
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Stand within 2 metres of the scooter.
Xiaomi scooter Bluetooth range is short. Close proximity improves connection reliability significantly.
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Enable Bluetooth and Location on your phone.
On Android, Bluetooth scanning requires Location permission to be enabled — this is an Android requirement, not a Xiaomi quirk. Go to Settings → Location → ensure it's on. Also ensure the Mi Home app has Location permission.
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Update the Mi Home / Xiaomi Home app.
An outdated app version can lose compatibility after a scooter firmware update. Update via the App Store or Google Play.
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Remove the scooter from the app and re-add it.
In the Mi Home app: tap the scooter → Settings → Remove Device. Then add it again: + → select scooter model → follow pairing steps.
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Toggle Bluetooth off and on on your phone.
A Bluetooth stack refresh often fixes failed connections. Turn Bluetooth off, wait 10 seconds, turn it back on, and open the app.
Frequently Asked Questions
Do I need the app to ride the Xiaomi scooter?
No — the scooter operates without the app once it's unlocked and paired. The app is used for locking/unlocking, firmware updates, speed mode changes, and viewing stats. If you just want to ride, as long as the scooter is unlocked you don't need the phone connected.