Bluetooth Not Connecting
Bowflex Fitness Equipment
Severity: MinorWhat Does This Error Mean?
Bowflex Bluetooth connection failures are usually caused by the device being paired to a different phone, being out of range, or the app needing an update. Forget the device in your phone's Bluetooth settings and re-pair.
Affected Models
- Bowflex Bike C6
- Bowflex Bike VeloCore
- Bowflex Treadmill 10
- Bowflex Treadmill 22
- Bowflex Max Trainer M9
Common Causes
- Machine already paired to another phone or tablet
- Phone's Bluetooth off or in aeroplane mode
- JRNY app needs updating
- Machine Bluetooth module needs a reset
- Too many Bluetooth devices paired — some machines have a limit
How to Fix It
-
Go to your phone's Bluetooth settings and forget the Bowflex device.
Open Settings → Bluetooth → tap the Bowflex device → Forget. This removes the old pairing so you can create a fresh one.
-
Ensure no other device is actively connected.
Bowflex equipment connects to one device at a time. If another phone or tablet is connected, it blocks new connections. Disconnect or turn off Bluetooth on the other device.
-
Update the JRNY app.
The Bowflex JRNY app handles Bluetooth connectivity for most Bowflex equipment. Update via the App Store or Google Play.
-
Power cycle the machine.
Unplug for 30 seconds and plug back in. This resets the Bluetooth module and clears any stuck pairing state.
-
Re-pair with the JRNY app.
Open JRNY → Equipment → Add Equipment → follow the on-screen pairing steps. Stay within 1 metre of the machine during pairing.
Frequently Asked Questions
Does Bowflex C6 work with third-party fitness apps?
Yes — the Bowflex C6 supports Bluetooth cadence, speed, and power output data that works with Zwift, Peloton Digital, Apple Fitness+, and other apps. Connect via the app's device search rather than the JRNY app for third-party use.