Nintendo Switch Error Code 2813-3001 — What It Means & How to Fix It

What Does This Error Mean?

Error 2813-3001 means your Nintendo Switch could not connect to an online multiplayer session. This is a NAT or network routing issue that prevents your Switch from communicating with other players. Adjusting your router settings or network setup usually resolves it.

Affected Models

Nintendo Switch
Nintendo Switch Lite
Nintendo Switch OLED

Common Causes

Your router's NAT type is too strict and is blocking Nintendo Switch Online connections
Your internet connection is too slow or too unstable for online multiplayer
The Nintendo Switch Online servers are temporarily down or overloaded
Your Nintendo Switch Online subscription has expired
A firewall on your router is blocking the network ports used by Nintendo Switch Online

How to Fix It

Check Nintendo's server status at nintendo.com/en-US/consumer/network/status. If Nintendo Switch Online shows problems, the issue is on Nintendo's side and you just need to wait.

Server-side issues account for a significant portion of multiplayer errors.
Restart your router and modem. Unplug both for 60 seconds, plug the modem in first, wait for it to connect, then plug the router back in. Try online play once your network is fully restored.

Many NAT and routing issues clear up after a simple router restart.
Enable UPnP on your router. Log in to your router's admin page (usually 192.168.1.1 in a browser) and look for a UPnP (Universal Plug and Play) setting. Enable it, save, and restart the router.

UPnP allows the Switch to automatically open the network ports it needs for online play. Most routers have this option.
Verify your Nintendo Switch Online subscription is active. Go to nintendo.com > sign in > your account page > Subscriptions. If it expired, renew it to restore online multiplayer access.

Nintendo Switch Online is required for online multiplayer in most games. The subscription costs about $20 per year.
Try using a mobile hotspot as a temporary test. Connect your Switch to your phone's hotspot data and try online play. If it works on the hotspot, your home router's settings are blocking the connection.

This test quickly tells you whether the problem is your router or your Nintendo account.

When to Call a Professional

2813-3001 is a network issue you can usually fix at home. If adjusting router settings is beyond your comfort level, contact your internet provider and ask them to help you open ports for Nintendo Switch. For account issues, contact Nintendo Support at nintendo.com/consumer/contact.

Frequently Asked Questions

What is NAT type and why does it affect online gaming?

NAT (Network Address Translation) is how your router shares one internet connection between many devices. A strict NAT type means your router heavily restricts outside connections, which blocks multiplayer. Enabling UPnP on your router or forwarding ports changes your NAT type to a more open setting.

Which ports does Nintendo Switch Online use?

Nintendo Switch Online uses UDP ports 1 to 65535 and TCP port 6667. For the most reliable online play, also open TCP and UDP ports 45000 to 65535. Your router's manual or support website will explain how to forward ports.

Can my friends connect to games online while I get this error?

Yes. NAT issues are specific to your network setup, not a global problem. Your friends on different internet connections will not be affected. Once you fix your NAT type or router settings, you will be able to join their sessions.