CE-112841-7
Sony PlayStation
Severity: ModerateWhat Does This Error Mean?
CE-112841-7 means a game or application on your PlayStation 5 encountered a critical error and crashed. The PS5 detected the crash, closed the software, and returned you to the home screen. This error can be caused by game bugs, corrupted game data, overheating, or hardware issues. In most cases, relaunching the game resolves the error.
Affected Models
- PlayStation 5
- PlayStation 5 Digital Edition
Common Causes
- A bug in the game's code causing a crash under specific conditions
- Corrupted game or app data on the PS5 SSD
- PS5 overheating due to dust buildup blocking the exhaust vents
- Faulty or incorrectly seated M.2 SSD expansion drive causing read errors
- PS5 system software bug causing instability with specific titles
How to Fix It
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Close the game completely. Do not just press the home button — press Options on the game tile and select 'Close Game'. Wait 30 seconds, then relaunch the game.
Simply going back to the home screen leaves the game suspended in memory. A full close forces a fresh restart of the game.
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Check for game updates. Press Options on the game tile and select 'Check for Update'. An updated version may fix the bug that caused CE-112841-7.
Game developers regularly release patches for crash bugs. Keeping your games updated reduces crash frequency.
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Delete and reinstall the game if crashes continue. Go to the game tile, press Options, and select 'Delete'. Then reinstall from your Library. This replaces any corrupted game files.
Your save data is stored separately and will not be deleted when you remove a game. Cloud saves and local saves both survive reinstallation.
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Check that your PS5 has good airflow. Ensure there are at least 4 inches of clear space on all sides. Check that the exhaust and intake vents are free of dust. Clean vents with a can of compressed air.
Overheating PS5 consoles produce thermal crashes that look identical to software crashes from the user's perspective.
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Rebuild the PS5 database from Safe Mode. Power off the PS5 fully, then hold the power button until the second beep (about 7 seconds). Select 'Clear Cache and Rebuild Database'.
This process takes 10 to 30 minutes depending on how much content is on the drive. It does not delete games or saves.
When to Call a Professional
CE-112841-7 is most often a software issue that you can fix at home. If it happens with every game and rebuilding the database does not help, the SSD may be failing. SSD replacement on PS5 is a covered repair under warranty if within the first year. Contact PlayStation Support at playstation.com/support.
Frequently Asked Questions
Does CE-112841-7 delete my save data?
No. A game crash closes the software but does not erase your save data. Your progress from the last save point is preserved. You may lose any unsaved progress from the session that crashed, but your previous saves remain intact.
Why does CE-112841-7 only happen in one specific game?
Different games are programmed differently and have different levels of stability. A crash error in one game almost always means that game has a specific bug. Other games on the same console are unaffected because they are separate software. The fix is usually a game patch from the developer.
Should I report CE-112841-7 crashes to the game developer?
Yes, absolutely. Game developers rely on player crash reports to identify and fix bugs. Many games have an in-game feedback option or an official bug report page. Sharing your crash details — what you were doing in-game when it happened — helps developers reproduce and fix the bug faster.