Xbox Error Code 0x80073CF0 — What It Means & How to Fix It

What Does This Error Mean?

0x80073CF0 means your Xbox encountered a problem with a game or app package during installation. The installation files may be corrupted or the Microsoft Store has an error. This is fixable — your console is not damaged.

Affected Models

Xbox One
Xbox One S
Xbox One X
Xbox Series S
Xbox Series X

Common Causes

The game or app installation package has a corrupted or missing file
The Microsoft Store cache has become corrupted
Your Xbox account's license for the app has a problem
An interrupted download left invalid files that block reinstallation
There is a temporary issue with Microsoft's game delivery servers

How to Fix It

Cancel the installation, restart the Xbox, and try again. Go to My games & apps > Manage > Queue, cancel the install, fully restart the console, and relaunch the download from your Library.

A fresh restart clears any temporary errors in the installation system.
Clear the Xbox persistent storage. Go to Settings > Devices & connections > Blu-ray > Persistent storage > Clear persistent storage.

This clears cached license and store data that can sometimes interfere with installs.
Reset the Store cache. Go to My games & apps > Apps > Microsoft Store. Highlight the Store app, press Menu > Manage app > Storage > Clear app data (saved data). Then relaunch the Store.

A corrupted Store cache can cause package errors across multiple games.
Remove and re-add your account. Go to Settings > Account > Remove accounts, remove your account, and add it back. This refreshes your store license credentials.

License refresh can fix 0x80073CF0 when the issue is account-based rather than file-based.
Try installing from a different location. If the game is installed on an external drive, try installing to internal storage instead — or vice versa. Sometimes the storage medium is the source of the error.

Switch storage location by managing the installation destination in My games & apps.

When to Call a Professional

0x80073CF0 is a software installation issue — no technician is needed. If this error persists for multiple games after trying all steps, contact Xbox Support at support.xbox.com. Xbox Support can reset your account's license database to fix persistent install issues.

Frequently Asked Questions

Does clearing persistent storage delete my games or saves?

No. Clearing persistent storage only removes cached license and disc data. Your installed games, downloaded content, and cloud saves are not affected. The Xbox will re-download any needed cache data automatically the next time you use the affected features.

Why does 0x80073CF0 happen on some games but not others?

This error is often tied to a specific game's package rather than a system-wide problem. Different games use different installation packages — a problem in one game's package does not affect others. If multiple games show this error, the Store cache or your account licenses are more likely the cause.

Can I install Xbox games from a disc to avoid download errors?

Yes — disc installs bypass the Xbox servers entirely. Insert the disc and the Xbox installs directly from it. However, the game will still need to download any updates after the base install, which requires internet access.