Xbox Error Code 0x87E10008 — What It Means & How to Fix It

What Does This Error Mean?

Error 0x87E10008 means your Xbox cannot launch a game or app. The console found the game but something is preventing it from starting up correctly. This is usually caused by corrupted game data, a license verification problem, or an incomplete installation.

Affected Models

Xbox One
Xbox One S
Xbox One X
Xbox Series S
Xbox Series X

Common Causes

The game installation is incomplete or some files were corrupted during download
The game license cannot be verified because your Xbox is not signed into Xbox Live
An update for the game failed to install properly and the game is in a broken state
The game disc is scratched or dirty and cannot be read correctly
Your Xbox console's internal storage is nearly full, preventing the game from running

How to Fix It

Make sure you are signed into Xbox Live. Press the Xbox button, go to your profile, and confirm you are signed in. Many games require an active Xbox Live connection to verify the license.

If you are offline, digital games can still work if this console is set as your Home Xbox.
Check the game installation. Press the Xbox button, highlight the game, press the Menu button (three lines), and select Manage game and add-ons. Check that all required content shows as installed.

If any required content shows as not installed or shows a download option, install it before trying to launch again.
Uninstall and reinstall the game. Go to My games and apps > see all > Games, select the game, press Menu, and choose Uninstall. Then reinstall from the Microsoft Store or disc.

Reinstalling ensures you have a clean, complete copy of the game with no corrupted files.
Clear the persistent storage cache. Go to Settings > Devices and connections > Blu-Ray > Persistent storage > Clear persistent storage.

This cache stores disc-related license data. Clearing it resolves some game launch errors, especially for disc-based games.
Check your available storage. Go to Settings > System > Storage. If your storage is nearly full (less than 5 GB free), delete some games or move them to an external drive to free up space.

Games need some free space to write temporary files when launching. A full drive can prevent games from starting.

When to Call a Professional

Error 0x87E10008 is usually a software or licensing issue — not a hardware fault. You do not need a repair technician for this error. If the error appears on every game including new installs, and your storage is fine, contact Xbox Support.

Frequently Asked Questions

Why can I launch some games but not others?

If only one game is affected, the problem is specific to that game's installation or license. Try uninstalling and reinstalling just the affected game. If multiple games fail to launch, the issue is more likely with your Xbox account sign-in or a storage problem.

I own this game on disc. Why does it give a license error?

Even disc games require license verification when Xbox Live is available. If you are signed in and still see this error, the disc may be scratched or dirty. Clean the disc gently with a soft cloth from center to edge, then try again.

Does reinstalling a game delete my saved progress?

No. Xbox saves your game progress to the cloud automatically (as long as you are signed into Xbox Live). When you reinstall the game and start it, your cloud saves sync back automatically. Local saves stored on the console are also kept when you uninstall — only the game files are removed.