Xbox Error Code 0x87e30000 — What It Means & How to Fix It

What Does This Error Mean?

Error 0x87e30000 means the content you are trying to access has expired or is unavailable. This often happens with Game Pass titles that were removed from the service. It can also happen when a game trial or promotional access period ends.

Affected Models

Xbox Series X
Xbox Series S
Xbox One X
Xbox One S
Xbox One

Common Causes

The game was removed from Xbox Game Pass and is no longer accessible
A free trial or promotional access period for the game has ended
The game's license has expired on your account
The content was delisted from the Xbox Store
Your subscription lapsed and Game Pass titles became inaccessible

How to Fix It

Check if the game is still available on Game Pass.

Open the Xbox app or visit xbox.com/game-pass to search for the game. If it is no longer listed, it was removed from the service.
Check your Game Pass subscription status.

Go to Settings > Account > Subscriptions. If your membership lapsed, renew it to restore access to Game Pass titles.
Check if you own the game outright.

Go to My Games and Apps and look for the game. If it shows a price or a buy option, you only had access through Game Pass.
Purchase the game if you want permanent access.

If the game was removed from Game Pass but is still in the Store, you can buy it. Search the Xbox Store to see if it is available.
Contact Xbox Support if you believe this is an error.

If you paid for the game and lost access unexpectedly, visit support.xbox.com. They can check your purchase history and restore access.

When to Call a Professional

If you purchased the game outright and are still getting this error, contact Xbox Support. A purchased game should remain accessible regardless of Game Pass status.

Frequently Asked Questions

Why did a game I was playing suddenly become unavailable?

Game Pass titles rotate — publishers can remove their games from the service. Microsoft usually gives 30 days notice before a game leaves Game Pass.

Can I still play a Game Pass game after it is removed?

No. Once a game leaves Game Pass, you lose access unless you buy it. Your save data is kept — so if you buy it later, you can continue where you left off.

I bought this game — why does it say expired?

A purchased game should never expire. Contact Xbox Support with your purchase receipt — this is likely a licensing error on their end.