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0x87E50050

Microsoft Xbox

Severity: Moderate

What Does This Error Mean?

Xbox error 0x87E50050 appears when a game fails to launch. This is often a license verification issue — your Xbox cannot confirm you have the right to play the game. It can also be caused by corrupted game files or a problem with your Xbox Live connection at launch time.

Affected Models

  • Xbox One
  • Xbox One S
  • Xbox One X
  • Xbox Series S
  • Xbox Series X

Common Causes

  • Your Xbox console is not set as your 'Home Xbox', which affects game licenses
  • The game's license could not be verified because Xbox Live is unavailable
  • The game files are corrupted and need to be reinstalled
  • You are trying to play a digital game while signed out of Xbox Live
  • A Game Pass subscription lapsed and the game's license is no longer valid

How to Fix It

  1. Make sure your Xbox is set as your Home Xbox. Press the Xbox button, go to Profile & System > Settings > General > Personalization > My home Xbox. If this is not your Home Xbox, set it as one — this allows offline and license-free play.

    If your console is not your Home Xbox, you must be signed in to Xbox Live every time you play a digital game. Setting it as Home Xbox removes this requirement.

  2. Check your Xbox Live connection. Press the Xbox button, go to Profile & System > Settings > General > Network Settings > Test network connection. If the test fails, fix your internet connection first.

    Game licenses are verified online. If Xbox Live is unreachable, digital games may refuse to launch.

  3. Check your Game Pass or subscription status. Press the Xbox button, go to Profile & System > Settings > Account > Subscriptions. If Game Pass has expired, you will lose access to all games you played through it.

    Games you played via Game Pass are not yours to keep. Once the subscription ends, those games are locked until you resubscribe or purchase them.

  4. Clear the game's local cache. Press the Xbox button, go to My Games & Apps > See all. Find the game, press the Menu button (three lines), and select Manage game and add-ons > Saved data. Clear the local save cache — do not delete cloud saves.

    Corrupted local cache data can prevent a game from launching even when the files themselves are fine.

  5. Uninstall and reinstall the game. Press the Xbox button, go to My Games & Apps. Find the game, press Menu > Uninstall. Then reinstall it from the Microsoft Store or your Game Pass library.

    A fresh installation replaces any corrupted game files that might be causing the launch failure.

When to Call a Professional

If you purchased the game and still cannot play it after all fixes, contact Xbox Support at support.xbox.com. Provide your gamertag and the name of the game. Microsoft Support can verify your license and resolve any account-level issues blocking access.

Frequently Asked Questions

What is a Home Xbox and why does it matter?

Your Home Xbox is the primary console linked to your Microsoft account. Any profile on your Home Xbox can play your digital games, even without signing in to Xbox Live. You can have only one Home Xbox at a time. If you switch consoles often, setting the correct one as Home can prevent many license errors.

I bought this game — why is it saying I do not have a license?

This usually happens if your console is offline and is not your Home Xbox. Your license is stored in the cloud and needs verification. Set this console as your Home Xbox, or ensure you are signed in to Xbox Live when playing digital games. If neither helps, contact Xbox Support — your purchase may need to be manually verified.

Does Game Pass give permanent ownership of games?

No. Game Pass gives you access to games as long as your subscription is active. Think of it like Netflix — you can watch (play) anything in the library while subscribed. If your subscription ends, you lose access to all Game Pass titles. You can buy any Game Pass game at a discounted price to own it permanently.