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0x87E50070

Microsoft Xbox

Severity: Moderate

What Does This Error Mean?

Error 0x87E50070 means your Xbox could not launch a game or application. The console tried to start the game but something blocked it from running. This is usually caused by corrupted game data, a licence issue, or a storage problem — not a broken console.

Affected Models

  • Xbox One
  • Xbox One S
  • Xbox One X
  • Xbox Series S
  • Xbox Series X

Common Causes

  • The game's installed files have become corrupted
  • Your Xbox Live account licence for the game needs to be refreshed
  • The game is installed on an external hard drive that has disconnected or has an error
  • The game requires an update before it can be launched
  • A recent Xbox system update changed something that broke compatibility with an older game install

How to Fix It

  1. Check for game updates. Highlight the game on the home screen, press the Menu button (the three lines), and select Manage game and add-ons > Updates. Install any available updates.

    Some games require a patch before they can launch. If you installed the game offline or paused an update, this is often the cause.

  2. Clear the local saved game cache. Press the Menu button on the game, select Manage game and add-ons, and delete any 'Reserved space' or 'Saved data' for the console. This does not delete your cloud saves.

    Corrupted local cache data can prevent a game from launching. Cloud saves are kept safe.

  3. Uninstall and reinstall the game. Press Menu on the game tile, select Uninstall. Once removed, go to My games & apps > Full library to redownload it.

    A fresh install replaces all potentially corrupted files. Your cloud saves will sync back automatically when you launch the game.

  4. Fix your account licences. Press the Xbox button, go to Profile & system > Settings > Account > Manage licences > Fix licence issues.

    This refreshes the digital rights for all your purchased games. Expired or mismatched licences are a common cause of launch failures.

  5. If the game is on an external drive, check the drive. Unplug the external hard drive, wait 10 seconds, and plug it back in. Try launching the game again.

    External drives can lose connection or develop errors, especially if the USB cable is loose. If the drive makes clicking sounds, it may be failing.

When to Call a Professional

Error 0x87E50070 is a software issue — no hardware repair is needed. If uninstalling and reinstalling the game does not fix the problem, contact Xbox Support. They can check your account licences and push a fix from their end.

Frequently Asked Questions

Why does only one game give this error while others work fine?

If only one game fails to launch, the problem is specific to that game's installed files or licence. Try fixing licences first — it takes about 30 seconds and often resolves the issue. If that does not work, uninstall and reinstall that game specifically.

Will I lose my progress if I uninstall a game?

No. Xbox automatically saves your game progress to the cloud via Xbox Live. As long as you are signed into your Xbox account, your saves are stored safely online. When you reinstall the game and launch it, your cloud saves will download automatically.

Can I move the game from an external drive to the internal drive to fix this?

Yes, and this is worth trying. Press Menu on the game, select Manage game and add-ons, then choose Move. Move the game to the internal storage and try launching it from there. If it works on internal storage, the external drive may have a problem.