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Firmware Update Stuck

Bose Headphones

Severity: Moderate

Source: OnlyErrorCodes.com — Every error code. One place.

Bose Headphones Firmware Update Stuck — Fix

What Does This Error Mean?

A stuck Bose firmware update usually resolves by keeping the headphones charged, staying close to your phone, and letting the update complete. Do not turn off the headphones mid-update.

How to Fix It

  1. Do not power off during the update

  2. Ensure sufficient battery

  3. Keep the phone close

  4. Force close and reopen the Bose app

  5. Reset and retry

  6. Contact Bose support

Frequently Asked Questions

How long does a Bose headphone firmware update take?

Most Bose firmware updates complete in 3–8 minutes. If the progress bar appears stuck for more than 15 minutes, try force-closing the app and reopening.

Can I use my Bose headphones during a firmware update?

No — do not use the headphones during a firmware update. Keep them on, charged, and near your phone until the update completes.

My Bose headphones went silent after a firmware update — what happened?

This is rare but has been reported. Perform a full reset (model-specific button combination) to restore audio. The reset does not undo the firmware update.