Electrolux Split AC Error Code EE — What It Means & How to Fix It

What Does This Error Mean?

The AC's internal memory chip (EEPROM) has a fault or lost its data. This chip stores the unit's settings and configuration. A power cycle often fixes this — if not, the control board may need replacement.

Affected Models

Electrolux EXH09HL1W
Electrolux EXH12HL1W
Electrolux ESV09CRK
Electrolux EWHI09
Electrolux Inverter Split System

Common Causes

Power surge or electrical spike corrupting the EEPROM memory
EEPROM chip failure due to age or manufacturing defect
Short power outage while the AC was writing to the EEPROM
Failed or ageing indoor control PCB
Moisture ingress into the indoor unit damaging the PCB components

How to Fix It

Turn the AC off at the remote and switch off the wall breaker.

A complete power cut — not just standby — is needed to attempt an EEPROM reset.
Leave the breaker off for at least 10 minutes.

Longer power-off allows residual charge in capacitors to drain, giving a cleaner reset.
Restore power and turn the AC on. Check if EE has cleared.

If the EEPROM glitch was temporary (caused by a surge), EE usually clears after this step.
If EE returns, repeat the power cycle one more time and wait 15 minutes.

Some EE faults clear on the second attempt after a longer rest period.
If EE persists after two resets, contact Electrolux service or a qualified technician.

Persistent EE almost always means the PCB needs professional repair or replacement.

When to Call a Professional

If the EE error persists after two full power resets, call a technician. EEPROM replacement or PCB replacement is a specialist job — the chip must be correctly programmed. An incorrectly programmed EEPROM can cause the AC to behave erratically.

Frequently Asked Questions

What is an EEPROM and why does it matter for my AC?

EEPROM is a tiny memory chip on the control board that stores the unit's configuration. Think of it like the BIOS on a computer — without it, the AC does not know how to operate. If it fails, the AC cannot start until the data is restored or the chip is replaced.

Will replacing the PCB fix the EE error on my Electrolux AC?

In most cases yes, but the new PCB must be programmed with the correct settings for your model. Using an unprogrammed or wrong-model PCB can cause new errors. Always use Electrolux-approved parts or ensure the technician programs the board correctly.

Can a lightning strike or power surge cause EE on my AC?

Yes — power surges are a leading cause of EEPROM corruption and PCB failures. If EE appeared after a storm, this is almost certainly the cause. Consider fitting a whole-home surge protector or a dedicated AC surge protector.