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Not Switching to Battery

CyberPower UPS

Severity: Critical

What Does This Error Mean?

CyberPower UPS not switching to battery during a power outage usually means the battery is fully discharged, the unit is overloaded, or bypass mode is active. Check the battery charge level and reduce the load to under 80% of the VA rating.

Affected Models

  • CyberPower CP series
  • CyberPower BR series
  • CyberPower OR series
  • CyberPower PR series

Common Causes

  • Battery completely discharged — cannot supply power at all
  • Connected load exceeds the UPS VA rating (overload)
  • Bypass switch accidentally activated
  • Battery has failed and cannot hold a charge
  • Transfer time set too long for the equipment connected

How to Fix It