E53
Canon Printer
Severity:What Does This Error Mean?
Error E53 means the printer found an ink cartridge it does not recognize or does not support. This can happen with third-party cartridges, refilled cartridges, or cartridges from a different printer model. Replacing it with a genuine Canon cartridge for your model usually clears the error.
Affected Models
- Canon PIXMA MG6820
- Canon PIXMA MG7720
- Canon PIXMA TS9120
- Canon PIXMA TS8020
- Canon PIXMA iP8720
Common Causes
- An ink cartridge from a different Canon printer model was installed
- A third-party or counterfeit cartridge has a chip that the printer does not recognize
- A refilled cartridge still has the old chip that shows the original empty status
- The cartridge chip is damaged or dirty and is not being read correctly
- The cartridge is genuine but was damaged in shipping or storage
How to Fix It
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Open the cartridge access panel and check which cartridge is flagged. Remove it and note the cartridge number.
The cartridge number is printed on the side of the cartridge (e.g., CLI-281, PGI-280).
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Check that the cartridge number matches what your printer requires. Look in the manual or on Canon's site.
Even if the cartridge looks the same, a slightly different number may be incompatible.
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Inspect the cartridge's chip for ink residue or damage. Wipe it gently with a dry lint-free cloth.
A dirty chip can cause a false incompatibility reading.
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Reinstall the cartridge firmly. Make sure it clicks into place fully.
A poorly seated cartridge may not make proper contact with the reader.
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If the error persists, replace the cartridge with a genuine Canon cartridge for your specific model.
Purchase from a reputable retailer to avoid counterfeit cartridges.
When to Call a Professional
Error E53 is almost always a cartridge issue, not a printer hardware problem. No technician is needed — just replace the cartridge with the correct genuine Canon model. If E53 appears with a brand-new genuine cartridge, contact Canon support.
Frequently Asked Questions
Can I use third-party ink cartridges in my Canon printer?
Canon printers are designed for genuine Canon cartridges. Third-party cartridges sometimes work, but errors like E53 are common. Using non-Canon ink can also void your warranty and cause print quality issues.
My new Canon cartridge is showing E53. Is it a fake?
It is possible. Counterfeit Canon cartridges are sold online, especially from third-party marketplace sellers. Buy cartridges directly from Canon's website or major authorized retailers. A genuine Canon cartridge from a reputable source should never cause E53.
I refilled my cartridge. Can I fix the chip so it works again?
Some refilled cartridges include a new chip as part of the refill process. If yours does not, you can buy a replacement chip for many Canon cartridge models. However, the safest option is always a new, genuine Canon cartridge.