Epson Printer Error Code E-61 — What It Means & How to Fix It

What Does This Error Mean?

Epson error E-61 indicates a paper jam deep inside the paper path that the printer cannot clear on its own. The paper fed into the machine but got stuck before it could exit properly. The printer will not print again until the jammed paper is fully removed.

Affected Models

Epson EcoTank ET-3850
Epson WorkForce WF-7840
Epson EcoTank ET-4850
Epson Expression Premium XP-7100
Epson WorkForce WF-4830

Common Causes

A sheet of paper got stuck mid-feed and is lodged in the internal paper path
Multiple sheets fed at once and became tangled inside the machine
Torn or wrinkled paper that folded over and blocked the paper path
A label or sticker partially peeled off inside the machine and caused a blockage
The output tray was full and a newly printed page had nowhere to go, causing a backup

How to Fix It

Turn off the printer and unplug it. Never pull paper while the printer is powered on.

Pulling paper while the motor is active can damage the rollers or rip the paper, making things worse.
Open all access doors — the top cover, the front panel, and the rear panel if your model has one.

Most Epson printers have a removable rear panel that gives the best access to jammed paper.
Carefully pull out any visible jammed paper. Always pull in the direction the paper normally travels — do not pull backward.

If the paper resists or starts to tear, stop. Try accessing it from the other side.
Use a flashlight to inspect the entire paper path for any remaining torn scraps. Remove every piece you find.

A single small scrap is enough to trigger the error again. Be thorough.
Reassemble all panels, plug the printer back in, and run a test print.

If E-61 comes back, check the output tray — make sure it is not overloaded and can receive printed pages freely.

When to Call a Professional

If you cannot reach the jammed paper or it tears and leaves pieces behind, stop pulling and call a technician. Forcing jammed paper out can damage the rollers or print head carriage. A shop visit to remove a stuck jam costs about $40 to $80.

Frequently Asked Questions

What is the safest way to remove jammed paper from an Epson printer?

Always pull the paper slowly and in the direction it was traveling — forward, toward the output tray. Never yank it or pull it backward, as that can tear the paper and damage the rollers. If it will not come out easily, try accessing it from the rear panel.

Why does my Epson keep jamming in the same spot?

Repeated jams in the same place usually mean the rollers at that point are worn or dirty. Try cleaning the rollers with a damp lint-free cloth. If that does not help, the rollers may need to be replaced.

Is it safe to use paper that was previously jammed?

No — throw it away. Paper that was in a jam is often wrinkled, stretched, or has a crease that will cause it to jam again. Always load fresh, undamaged paper after clearing a jam.