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W-22

Epson Printer

Severity: Minor

What Does This Error Mean?

Error W-22 on an Epson printer is a warning that the printer lost its network connection. The printer was connected to Wi-Fi but the connection dropped or the network is no longer accessible. Restarting the router and reconnecting the printer usually resolves it quickly.

Affected Models

  • Epson WorkForce WF-2860
  • Epson WorkForce WF-3820
  • Epson EcoTank ET-4800
  • Epson Expression XP-5150
  • Epson EcoTank ET-2760

Common Causes

  • The Wi-Fi router was restarted or powered off, dropping the printer's connection
  • The printer moved out of reliable Wi-Fi range and the signal dropped too low
  • The network name or password changed and the printer's saved settings are outdated
  • The router assigned a new IP address to the printer that conflicts with another device
  • Interference from nearby devices (microwaves, cordless phones) caused the connection to drop

How to Fix It

  1. Restart the Wi-Fi router by unplugging it for 30 seconds, then plug it back in and wait for it to fully reconnect.

    Always restart the router first before troubleshooting the printer — most network errors resolve at this step.

  2. On the printer's control panel, press Home, then go to Settings > Network Settings > Wi-Fi Setup.

    The exact menu path varies by model. Look for 'Wireless LAN Setup' or 'Wi-Fi Direct' in the network section.

  3. Select your Wi-Fi network name from the list and re-enter the password.

    Make sure you are selecting the 2.4 GHz network — Epson printers do not support 5 GHz Wi-Fi.

  4. After reconnecting, print a network status sheet from the printer's menu to confirm it has a valid IP address.

    A valid IP address on the status sheet means the connection is working. If it shows all zeros, the connection failed.

  5. To prevent future disconnections, consider assigning a fixed IP address to the printer in your router's settings.

    This prevents the router from assigning a new IP address to the printer, which can sometimes break the connection.

When to Call a Professional

W-22 is a network warning that virtually always resolves without a technician. If the printer consistently loses its Wi-Fi connection, the issue may be with your router's DHCP settings. Contact your internet service provider if router-side fixes do not help.

Frequently Asked Questions

Why does my Epson keep showing W-22 even after reconnecting?

If W-22 keeps returning, the Wi-Fi signal at the printer's location may be too weak for a stable connection. Try moving the printer closer to the router or adding a Wi-Fi extender. Also check that your router's firmware is up to date, as older firmware can cause instability.

Can I use Ethernet instead of Wi-Fi to avoid W-22?

If your Epson printer has an Ethernet port, connecting via a network cable eliminates all Wi-Fi connection issues. Not all Epson PIXMA-equivalent models have Ethernet — check your printer's rear panel or specifications.

Does W-22 mean my printer is broken?

No. W-22 is a warning about a network condition, not a hardware fault. The printer itself is perfectly fine — it just cannot reach the Wi-Fi network at that moment. Once network connectivity is restored, the printer works normally.