Epson Printer Error Code W-63 — What It Means & How to Fix It

What Does This Error Mean?

Epson error W-63 is a warning that your printer's ink waste pad is getting close to its maximum capacity. This pad collects excess ink from cleaning cycles and borderless prints. You can keep printing, but the printer will stop entirely when the pad is completely full.

Affected Models

Epson EcoTank ET-2720
Epson EcoTank ET-2760
Epson WorkForce WF-2860
Epson Expression Premium XP-7100
Epson Expression Home XP-4105

Common Causes

The printer has been used for several years and the waste pad has accumulated ink over time
Frequent automatic or manual print head cleaning cycles deposit extra ink into the waste pad
Heavy use of borderless photo printing accelerates the rate at which the pad fills
The printer was used in a high-volume environment beyond its intended monthly duty cycle
The waste pad counter is approaching its software-defined limit, independent of physical fill level

How to Fix It

Press OK or Resume on the printer to acknowledge the W-63 warning and continue printing normally.

This is not an urgent situation. The warning is designed to give you time to plan ahead.
Reduce unnecessary print head cleaning cycles. Only run cleaning when you see poor print quality in actual prints — not as a scheduled routine.

Every cleaning cycle flushes a small amount of ink through the head and into the waste pad. Fewer cleanings mean more remaining capacity.
Use the Epson Status Monitor on your computer to check the waste pad fill percentage. This tells you how close you are to the hard limit.

On Windows, find the Epson Status Monitor in your system tray or through Printers in Control Panel.
Start researching waste pad service options now. Compare Epson's official service at epson.com/support with local repair shop prices.

Being prepared means you can act quickly when the hard error eventually occurs, minimizing printer downtime.
Consider the printer's age and remaining value. If the printer is already 4 to 5 years old, this may be a good time to evaluate whether servicing or replacing it is the better option.

Newer EcoTank models have larger waste pads and longer service intervals. Upgrading may be more economical in the long run.

When to Call a Professional

W-63 is a warning — you can continue printing. When the pad reaches full capacity, you will receive a hard error (E-40 or similar) and printing will stop. At that point, Epson offers a paid waste pad reset service. A local repair shop can also replace the physical pad for $30 to $60.

Frequently Asked Questions

What is the difference between W-62 and W-63?

Both codes warn that the ink waste pad is getting full. W-63 typically indicates the pad is at a higher fill percentage than W-62. They appear in sequence as the pad fills up — W-62 first, then W-63 as you get closer to the limit. Both allow continued printing. The hard error E-40 stops the printer completely.

How do I know if I should service or replace my Epson printer?

Compare the cost of waste pad service to the cost of a new equivalent printer. For entry-level Epson models worth $80 to $120, the service cost of $50 to $70 may not be worthwhile. For EcoTank printers worth $200 to $400 — which are expensive to replace — servicing is usually the smarter choice.

How do I find the waste pad reset utility for my Epson printer?

Epson's official Adjustment Program is available through authorized Epson service providers. Third-party versions are widely available through printer forums and resellers — search for Epson Adjustment Program plus your printer model. Caution: only reset the counter if the physical pad still has capacity. Resetting a saturated pad risks ink overflow damage.