Ad Space — Top Banner

0x83C0000A

HP Printer

Severity: Moderate

What Does This Error Mean?

Error 0x83C0000A is a Windows driver communication error that appears when your computer cannot properly talk to your HP printer. This typically happens after a Windows update, a driver conflict, or a failed driver installation. Removing and reinstalling the HP printer driver from scratch almost always resolves it.

Affected Models

  • HP LaserJet Pro MFP M130 Series
  • HP LaserJet Pro M100 Series
  • HP OfficeJet Pro 8020 Series
  • HP DeskJet 3630 Series
  • HP LaserJet Pro M400 Series

Common Causes

  • A Windows update changed system files that the HP printer driver relies on
  • The printer driver installation is incomplete or was corrupted during a previous install
  • A conflict exists between the HP driver and another print driver installed on the same computer
  • The printer spooler service on Windows has become stuck or corrupted
  • The USB or network connection dropped mid-communication and left the driver in a bad state

How to Fix It

  1. On your Windows computer, open Services. Press Windows + R, type services.msc, and press Enter. Find 'Print Spooler' in the list, right-click it, and select Restart.

    The Print Spooler is the Windows service that manages print jobs. Restarting it clears many driver communication errors instantly.

  2. Go to Settings > Bluetooth & devices > Printers & scanners. Click your HP printer, then click Remove. Confirm the removal.

    Simply uninstalling through Settings is often not enough — you also need to remove the driver files in the next step.

  3. Open Device Manager (right-click the Start button and select it). Click View > Show hidden devices. Expand 'Printers', right-click any HP printer entries, and select Uninstall device. Check the box to remove the driver software.

    Removing hidden devices ensures old driver remnants do not interfere with the fresh installation.

  4. Restart your computer. After it reboots, go to HP's support website (support.hp.com) and download the latest full-feature driver for your specific printer model.

    Download directly from HP — avoid third-party driver sites, which may offer outdated or modified driver packages.

  5. Run the downloaded driver installer. Follow the prompts. When asked, choose a full installation rather than a basic or minimal driver.

    A full installation includes diagnostic tools that can catch issues a basic driver install misses.

When to Call a Professional

If the error persists after a clean driver reinstall and the printer shows the same error on multiple computers, the printer's internal communication board may be faulty. However, this is rare — the vast majority of 0x83C0000A errors are Windows-side driver problems, not hardware failures. Contact HP support if the error appears on every computer you try.

Frequently Asked Questions

Did a Windows Update cause my 0x83C0000A error?

Yes — Windows Updates frequently trigger this error. Updates to Windows print components can break the connection between the HP driver and the print spooler. A clean driver reinstall after the update is the standard fix and takes about 10 minutes.

I reinstalled the driver but the error came back. What now?

Try the HP Print and Scan Doctor tool, available free on HP's support website. It runs automated diagnostics and can fix driver and spooler issues that a manual reinstall sometimes misses. Also check if Windows Update is trying to install a generic Microsoft driver on top of the HP driver — if so, block that update.

Does this error mean my printer is broken?

Almost certainly not. Error 0x83C0000A is a software communication problem, not a hardware fault. If the printer itself powers on, makes noise during startup, and shows no error on its own screen, the hardware is fine. The problem lives on your computer's side.