35
HP Printer
Severity: ModerateWhat Does This Error Mean?
Error 35 means the printer does not have enough memory to store the entire print job before printing it. This is called 'insufficient memory' or a resource save error. It usually happens when printing large or complex documents with lots of graphics.
Affected Models
- HP LaserJet 4000 Series
- HP LaserJet 4050 Series
- HP LaserJet 5000 Series
- HP LaserJet 8000 Series
- HP LaserJet Enterprise M600 Series
Common Causes
- The print job contains high-resolution images or complex graphics that exceed the printer's available memory
- The printer's Resource Save feature is enabled, which reserves memory for font storage instead of print jobs
- Multiple large print jobs were sent to the printer at the same time, filling up the memory buffer
- The printer has the minimum base memory installed with no upgrades
- A very high print resolution is selected, requiring significantly more memory to process the page
How to Fix It
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Press the Go, OK, or Continue button on the printer's control panel. The printer will attempt to print the job with reduced quality or in smaller sections.
This may produce a usable printout even if some graphics appear at lower resolution.
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On the printer's control panel, go to the menu and look for a 'Resource Save' or 'I/O Timeout' setting and turn Resource Save off.
Resource Save reserves memory for permanent fonts. Turning it off frees up more memory for print jobs.
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On your computer, open the print dialog and lower the print resolution. Try 600 DPI instead of 1200 DPI.
High resolution settings dramatically increase the memory needed to process each page. Most documents look perfectly fine at 600 DPI.
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If printing a large document, split it into smaller sections and print a few pages at a time.
For a 50-page document, try printing pages 1–10, then 11–20, and so on until the whole job is done.
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Check if a memory upgrade is available for your printer model. Visit HP's support site, search your model, and look under 'Accessories' for compatible memory modules.
Upgrading from 32MB to 64MB or more can permanently solve this problem for large print jobs.
When to Call a Professional
If you regularly print large documents and error 35 appears frequently, a memory upgrade is the permanent solution. A technician can install compatible DIMM memory modules in your printer. HP LaserJet memory upgrades typically cost $30 to $80 for the module, plus any labor charges.
Frequently Asked Questions
What does 'Resource Save' do on an HP printer?
Resource Save tells the printer to keep downloaded fonts and macros in memory even between print jobs, so they load faster next time. This sounds helpful, but it uses up memory that print jobs need. If you are getting error 35, turning Resource Save off is often the fastest fix.
Will adding more memory to my HP printer fix error 35 permanently?
In most cases, yes. More printer memory means the printer can hold larger and more complex pages before processing them. Check your printer's manual or HP's website to find compatible memory upgrades for your specific model.
Does error 35 mean my printer is broken?
No. Error 35 is not a hardware failure — it is a memory limitation. Your printer is working correctly; it simply ran out of room to store the print job. Reducing print complexity or adding memory will resolve it.