No Ice
KitchenAid Refrigerator
Severity: ModerateWhat Does This Error Mean?
If your KitchenAid ice maker has stopped producing ice, first confirm the ice maker is switched on, the shut-off arm is in the lowered position, and the water filter is not overdue for replacement.
How to Fix It
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Locate the ice maker inside the freezer. Confirm the power switch is ON and the wire shut-off arm is in the down position.
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Replace the water filter if it has been more than 6 months. A clogged filter reduces water flow to the ice maker below the pressure it needs to fill the ice mould.
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Check the water supply line at the back of the fridge for kinks. Confirm the shut-off valve under the sink is fully open.
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Inspect the water fill tube at the back of the freezer (where water enters the ice mould). If it is frozen, use a hairdryer on low heat to thaw it. A tube that freezes repeatedly indicates the water inlet valve is dripping when off.
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Run a manual test cycle: locate the test button on the ice maker module and press it for 3 seconds. A chime should sound and the module should begin a fill-and-freeze cycle. No response means the module has failed.
Frequently Asked Questions
How do I reset a KitchenAid ice maker?
Lift the shut-off arm to the up (off) position and wait 10 seconds, then push it back down. Alternatively, hold the ice maker test button for 3 seconds. Allow 24 hours for ice production to resume.
KitchenAid ice maker makes a noise but produces no ice — what is that?
A buzzing or clicking sound during the fill cycle without water entering usually points to a failed water inlet valve solenoid. Replace the valve.
My KitchenAid filter light is on — does that affect the ice maker?
Yes. A saturated water filter significantly restricts flow to the ice maker. Replace the filter (use a genuine KitchenAid or compatible part) and press the Filter Reset button on the dispenser.