Roborock Error Codes & Problems
Error Codes
App Not Showing Map
Roborock
Robot Vacuum
A blank or missing map in the Roborock app is usually caused by the robot not …
Dock Not Recognized
Roborock
Robot Vacuum
If your Roborock cannot find or dock at its charging station, the dock was …
Dustbin Full Error
Roborock
Robot Vacuum
A Roborock dustbin full error when the bin appears empty is almost always caused …
Error 1
Roborock
Robot Vacuum
Roborock Error 1 means the LiDAR sensor (the spinning dome on top of the robot) …
Error 12
Roborock
Robot Vacuum
Roborock Error 12 is a main brush motor fault — the motor is either stalled by a …
Error 2
Roborock
Robot Vacuum
Roborock Error 2 means the collision (bumper) sensor is stuck or not responding. …
Error 3
Roborock
Robot Vacuum
Roborock Error 3 means one of the drive wheels is stuck (cannot turn) or hanging …
Error 5
Roborock
Robot Vacuum
Roborock Error 5 means the main brush roll has become tangled with hair or …
Error 6
Roborock
Robot Vacuum
Roborock Error 6 means the side brush is jammed or the motor cannot spin it. …
Error 7
Roborock
Robot Vacuum
Roborock Error 7 means the main brush is jammed and cannot spin.
Remove the main …
Error 9
Roborock
Robot Vacuum
Roborock Error 9 means the dust bin is either full (and triggering the full-bin …
Map Reset
Roborock
Robot Vacuum
Roborock maps reset when the dock is moved, when the robot starts from a …
Mopping Not Working
Roborock
Robot Vacuum
A Roborock mop that is not dispensing water usually has an empty water tank, a …
Not Connecting to Wi-Fi
Roborock
Robot Vacuum
Roborock only supports 2.4 GHz Wi-Fi.
If your router is on 5 GHz only, or the …
Not Charging
Roborock
Robot Vacuum
A Roborock that won't charge is almost always caused by dirty charging contacts …