Motion Detection Not Working
Reolink Security Camera
Severity:What Does This Error Mean?
Reolink motion detection that is not working is almost always caused by low sensitivity, a recording schedule that excludes the current time, or push notifications being disabled. Increase sensitivity and confirm the detection schedule covers the full day.
Affected Models
- Reolink Argus 3 Pro
- Reolink E1 Pro
- Reolink RLC-810A
- Reolink Duo 3 PoE
- Reolink TrackMix
Common Causes
- Motion sensitivity set too low
- Detection schedule not covering the current time window
- Push notification permissions disabled on the phone
- Motion zones excluding the area of interest
- Battery-powered camera in low-power mode reducing detection
How to Fix It
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Increase motion sensitivity.
Open the Reolink app and go to Settings > Alert > Motion. Increase the sensitivity slider — try a value of 75 or higher. Walk in front of the camera to confirm it now triggers a notification.
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Check the detection schedule.
In Settings > Alert > Schedule, confirm that motion detection is scheduled for the current day and time. If the schedule has gaps — for example, detection is off between 8 AM and 6 PM — alerts will not fire during those hours.
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Enable push notifications on the phone.
On iPhone: Settings > Reolink > Notifications — enable Allow Notifications. On Android: Settings > Apps > Reolink > Notifications — enable all notification types. Without phone-level permission, alerts recorded by the camera never reach you.
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Review motion zones.
Go to Settings > Alert > Motion Zone. Confirm the detection zone covers the area you want to monitor. A zone that excludes the pathway or doorway will miss all motion there.
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Check battery level for wireless models.
Battery-powered Reolink cameras reduce detection frequency when the battery is low to conserve power. Charge the battery and confirm detection resumes at full sensitivity.