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Buttonhole Not Working / Uneven Buttonhole

Brother Sewing Machine

Severity:

What Does This Error Mean?

A Brother machine that will not sew a buttonhole is usually missing the buttonhole foot (Foot A), has the foot lever in the wrong position, or has incorrect stitch settings. Attach the correct buttonhole foot, lower the slide lever on the foot over the button guide, and select the buttonhole stitch on the machine.

Affected Models

  • Brother SE700
  • Brother CS7000X
  • Brother HC1850
  • Brother XR9550
  • Brother CP60X
  • All Brother machines with automatic buttonhole function

Common Causes

  • Buttonhole foot (Foot A) not attached — standard zigzag foot cannot sew a buttonhole
  • Buttonhole slide lever not lowered over the button guide on the foot
  • Incorrect stitch selected — must be the buttonhole stitch mode
  • Thread tension too tight or too loose causing uneven satin stitch density
  • Stabiliser not used under lightweight fabric causing distortion

How to Fix It

  1. Attach the correct buttonhole foot (Foot A).

    Automatic buttonhole sewing requires the dedicated buttonhole foot — it has a sliding button guide on the back. If you are using a standard zigzag or general-purpose foot, the machine cannot complete an automatic buttonhole. Attach Foot A (or the buttonhole foot included with your model).

  2. Lower the slide lever on the buttonhole foot.

    The buttonhole foot has a small slide lever on the back that must be lowered before sewing. Place the button you want to match into the back guide on the foot, then lower the slide lever over the button. This tells the machine the size of the buttonhole to sew.

  3. Select the buttonhole stitch on the machine.

    On the stitch selection panel or touchscreen, select the buttonhole stitch (usually shown as a rectangle with a line through it). For computerised models, choose the buttonhole type (1-step or 4-step) that matches your foot.

  4. Use a stabiliser under the fabric.

    Buttonholes on lightweight or stretchy fabric require an iron-on stabiliser (interfacing) on the wrong side. Without stabiliser, the satin stitch density causes the fabric to bunch, resulting in uneven sides. Place stabiliser behind the buttonhole area before sewing.

  5. Check thread tension and test on scrap fabric.

    Set the tension to the default (4 or Auto) and test the buttonhole on a scrap piece with the same fabric and stabiliser as your project. Adjust tension by 0.5 increments if one side is denser than the other. Always test before sewing on your final garment.

When to Call a Professional

If the machine sews all other stitches correctly but the buttonhole stitch consistently jams or skips, the buttonhole sensor on the foot holder may be dirty or damaged.