Ring Doorbell & Camera Error Codes
Error Codes
Battery Draining Fast
Ring
Video Doorbell
Your Ring device battery is running out much faster than the expected 6-12 …
Notifications Not Working
Ring
Video Doorbell
Your phone is not receiving motion alerts or doorbell press notifications from …
Siren Not Working
Ring
Video Doorbell
Your Ring siren is not activating when expected during an alarm or test.
This is …
Wi-Fi Signal Weak
Ring
Video Doorbell
Your Ring device is too far from your router or has a poor Wi-Fi signal, …
Night Vision Not Working
Ring
Smart Camera / Doorbell
Your Ring camera's night vision isn't switching on or the image looks too dark. …
Setup Failed
Ring
Smart Doorbell / Camera
Your Ring device is failing to complete the setup process in the app.
This …
Device Offline
Ring
Smart Doorbell / Camera
Your Ring device shows 'Offline' in the app — it has lost its connection.
This …
Doorbell Not Ringing
Ring
Smart Doorbell
Someone pressed your Ring doorbell but nothing rang inside your home.
This …
Not Connecting
Ring
Smart Doorbell
Your Ring doorbell can't reach your Wi-Fi network.
This usually means a password …
Live View Not Loading
Ring
Smart Doorbell / Camera
Ring Live View isn't loading because the camera can't stream video.
This is …
Motion Detection Not Working
Ring
Smart Doorbell / Camera
Your Ring camera is not detecting motion or sending alerts.
This is usually a …
Two-Way Audio Not Working
Ring
Smart Doorbell / Camera
The two-way audio in your Ring live view isn't working.
You might not hear the …