Ring Weak Wi-Fi Signal / RSSI Warning — What It Means & How to Fix It

What Does This Error Mean?

Your Ring device is too far from your router or has a poor Wi-Fi signal, indicated by a high RSSI number. A weak signal causes frequent disconnections, delayed notifications, and Live View failures. Moving your router closer, adding a Wi-Fi extender, or switching to a 2.4 GHz network usually fixes this.

Affected Models

Ring Video Doorbell (all generations)
Ring Video Doorbell Pro
Ring Video Doorbell Pro 2
Ring Stick Up Cam
Ring Spotlight Cam

Common Causes

The Ring device is too far from the Wi-Fi router for a reliable signal
Walls, concrete, brick, or metal objects between the router and device are blocking the signal
The device is connected to a 5 GHz network, which has less range than 2.4 GHz
The router is old or overloaded with too many connected devices
Interference from neighboring Wi-Fi networks or other wireless devices is degrading the signal

How to Fix It

Open the Ring app, tap your device, then tap 'Device Health' and check the RSSI value.

RSSI is a negative number. Aim for -60 or better (e.g., -40 or -50). If it shows -70 or worse, the signal is too weak.
Restart your router by unplugging it for 30 seconds and plugging it back in, then recheck the RSSI.

A simple router restart sometimes improves signal quality if the router has been running for weeks without a reboot.
Move your router physically closer to the Ring device if possible, or reposition it away from appliances and thick walls.

Microwaves, cordless phones, and baby monitors can interfere with Wi-Fi. Keep the router in an open, central location.
If your router broadcasts both 2.4 GHz and 5 GHz networks, make sure Ring is connected to the 2.4 GHz band.

5 GHz Wi-Fi is faster but has much shorter range. 2.4 GHz travels further and penetrates walls better — ideal for Ring devices near entry points.
Consider adding a Ring Chime Pro, which acts as both a chime and a Wi-Fi extender dedicated to Ring devices.

Place the Chime Pro halfway between your router and the Ring device for the best signal boost.
If you have a mesh Wi-Fi system (Eero, Google Nest, Orbi), add a mesh node closer to the Ring device.

Mesh systems are the most reliable long-term solution for covering doorbell and outdoor camera locations.

When to Call a Professional

Wi-Fi signal issues are a home network problem, not a Ring hardware defect. If your router setup is complex or you are not comfortable with network settings, an IT professional or your internet provider's tech support can help.

Frequently Asked Questions

What does RSSI mean on Ring?

RSSI stands for Received Signal Strength Indicator — it measures how strong the Wi-Fi signal is at your Ring device. It is shown as a negative number: the closer to zero, the stronger the signal. Ring recommends an RSSI of -60 or better. A value of -70 or worse will cause problems.

Will a weak Wi-Fi signal affect my Ring video quality?

Yes — a weak signal causes lower video resolution, buffering in Live View, delayed notifications, and frequent disconnections. Improving the signal to -60 RSSI or better will noticeably improve video quality and reliability.

Why does Ring show good signal sometimes and poor signal other times?

Wi-Fi signal can fluctuate based on how many devices are using the network, interference from neighbors' networks, and physical changes in the environment. If the signal is consistently poor, the distance or obstacles between router and device need to be addressed. If it fluctuates, router congestion or interference is more likely the cause.