230
Roku Streaming Device
Severity: MinorWhat Does This Error Mean?
Roku error code 230 means a channel app crashed or failed to load. This is an application-level error — the Roku itself is working fine, but a specific channel (like Netflix, Hulu, Disney+, or another app) crashed while loading or during playback. This is usually caused by a channel app bug, corrupted app data, or an outdated app version. Removing and reinstalling the channel fixes this in most cases.
Affected Models
- Roku Express
- Roku Streaming Stick
- Roku Ultra
- Roku TV
- Roku Premiere
- Roku Express 4K
Common Causes
- The channel app has a software bug that causes it to crash on certain content or under certain conditions
- The channel app data stored on the Roku is corrupted
- The channel app is severely out of date and incompatible with the current Roku software version
- The Roku is running low on memory because too many channels are installed or the device has been running too long without a restart
- The streaming service's app received a bad update that introduced a crash bug
How to Fix It
-
Restart your Roku first. Go to Settings > System > System restart. This frees up memory and clears temporary app state. After the restart, re-open the channel that showed error 230.
Roku devices accumulate memory usage over time. A restart frees all cached memory and gives every channel app a clean start. This resolves many crash errors instantly.
-
Remove and reinstall the channel. On the Roku home screen, highlight the channel tile. Press the asterisk (*) button on the remote to open the options menu. Select 'Remove channel.' Then go to the Channel Store, find the channel, and add it back.
Removing and reinstalling the channel replaces any corrupted app data with a fresh installation. This also ensures you have the latest version of the channel app.
-
Update your Roku software. Go to Settings > System > System update > Check now. Install any available updates. A Roku software update sometimes resolves compatibility issues between the Roku OS and channel apps.
Channel apps are developed to run on current Roku software. If your Roku is several versions behind, some channels may crash due to API differences.
-
Check if the streaming service itself has an outage or known app issue. Visit the service's status page or social media accounts. App bugs introduced by a bad channel update sometimes affect many users simultaneously — the service will usually acknowledge and push a fix within a few hours.
Checking downdetector.com for the specific service quickly shows if many users are reporting the same crash. This tells you the issue is on the service's side, not your Roku.
-
Perform a factory reset if the channel crashes after reinstalling. Go to Settings > System > Advanced system settings > Factory reset. After setup, reinstall only the channels you need. If the channel then works, another installed channel was conflicting with it.
While factory resets are a last resort, they are very effective for solving persistent channel crash errors. Your Roku account, subscriptions, and streaming service accounts are not affected — only the device's local data is reset.
When to Call a Professional
If error 230 persists on multiple channels after reinstalling them and performing a factory reset, the Roku device itself may have a hardware issue. Contact Roku Support at support.roku.com — devices with hardware faults may qualify for a warranty replacement.
Frequently Asked Questions
Why does only one channel crash but the others work fine?
Each Roku channel is a separate app with its own code. A crash in one channel is specific to that app's code — a bug, a data corruption, or an incompatibility with the current Roku OS. Other channels use different code and are not affected. This is why removing and reinstalling just the crashing channel is usually enough to fix the problem.
The channel worked fine for months and suddenly started crashing. Why?
Streaming services regularly push automatic updates to their Roku channel apps. Sometimes a new update introduces a bug that was not present before. When that happens, the service's app team typically releases a patch within 24 to 48 hours. In the meantime, removing and reinstalling the channel may get you the latest (buggy) version, or sometimes rolling back to a cached version — there is not much you can control here besides waiting.
How many channels can I have installed on a Roku?
Roku devices have limited internal storage — typically 512 MB to a few GB depending on the model. You can install hundreds of channels, but having very many installed simultaneously can reduce the memory available for running channels. As a general rule, remove channels you do not actively use. You can always reinstall them from the Channel Store for free — your subscriptions and account data are stored in the cloud, not on the device.