Sonos Error Codes
Sonos error codes appear in the Sonos app when a speaker or system component has a problem. Find your error below for a plain-English explanation and how to fix it.
Error Codes
1002
Sonos
Smart Speaker / Audio System
Sonos error 1002 is an authorization or network connection failure.
Your Sonos …
1003
Sonos
Smart Speaker
Error 1003 means your Sonos speaker is connected to your home network but cannot …
1004
Sonos
Smart Speaker
Error 1004 means Sonos could not authenticate your account credentials.
This is …
1100
Sonos
Smart Speaker
Error 1100 means a Sonos speaker is visible on your network but is not …
1102
Sonos
Smart Speaker
Error 1102 means two Sonos speakers that were set up as a stereo pair have lost …
2:1
Sonos
Smart Speaker
Error 2:1 means two separate Sonos systems have been detected on the same home …
701
Sonos
Smart Speaker
Error 701 means a Sonos software update failed to download or install correctly. …
1000
Sonos
Smart Speaker
Error 1000 means your Sonos speaker is connected to Wi-Fi but cannot reach the …
1001
Sonos
Smart Speaker
Error 1001 means your Sonos speaker cannot connect to your Wi-Fi network.
This …
1101
Sonos
Smart Speaker
Error 1101 means your Sonos speaker encountered a playback error and cannot play …
802
Sonos
Smart Speaker
Error 802 appears during the Sonos setup process when the app cannot find the …
901
Sonos
Smart Speaker
Error 901 means Sonos tried to install a firmware update but the process failed …