Schedule Not Working
Amazon Smart Plug
Severity:Note: This issue may not appear as a code on your device's display. This page helps you troubleshoot the underlying problem.
What Does This Error Mean?
Amazon Smart Plug schedule not working is usually caused by the plug being offline at the scheduled time, a routine being disabled in the Alexa app, or an incorrect time zone on the Alexa account. Check the Alexa app routine settings.
How to Fix It
-
Confirm the plug is online at the scheduled time
-
Check the Alexa routine is enabled
-
Check the time zone on your Alexa account
-
Verify the schedule time and days
-
Delete and recreate the routine
Frequently Asked Questions
Amazon Smart Plug routine runs 1 hour off after clock change — cause?
Routines firing 1 hour early or late after a daylight saving change means the Alexa account time zone has not been updated. Go to Alexa app > Settings > Time Zone and update it. Then check the routine still shows the correct local time.
Alexa routine triggers but the Amazon Smart Plug does not switch — why?
In the Alexa app Activity log, check whether the routine ran and what action it attempted. If the routine ran but the plug did not respond, the plug was offline. If the routine did not run, the trigger condition was not met.
Can I set the Amazon Smart Plug to turn on and off without using the Alexa app?
The Amazon Smart Plug is designed to be configured entirely through the Alexa app. Without the Alexa app, you can only control the plug manually with the physical button. There is no standalone schedule interface without the Alexa app.