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HomeKit Not Working

Wemo Smart Plug

Severity: Moderate

Note: This issue may not appear as a code on your device's display. This page helps you troubleshoot the underlying problem.

What Does This Error Mean?

Wemo smart plug not working in Apple HomeKit is usually caused by the plug losing its HomeKit pairing or the Wemo firmware becoming outdated. Update the Wemo firmware in the Wemo app, then remove and re-add the plug in the Apple Home app.

How to Fix It

  1. Update the Wemo firmware

  2. Restart the Wemo plug

  3. Remove and re-add the plug in the Apple Home app

  4. Ensure a HomePod, Apple TV, or iPad acts as a home hub

  5. Reset and factory-restore the Wemo plug

Frequently Asked Questions

Wemo plug works in the Wemo app but Siri and HomeKit say Not Responding — cause?

Not Responding in HomeKit means the Apple home hub cannot communicate with the Wemo plug via the HomeKit protocol. This is separate from the Wemo cloud used by the Wemo app. Update the Wemo firmware and remove/re-add the plug in HomeKit.

Wemo plug disappeared from the Apple Home app after iOS update — why?

iOS updates occasionally break HomeKit accessory pairings. Re-add the Wemo plug to HomeKit using the QR code. You do not need to factory reset the plug — just re-pair it to HomeKit.

Wemo HomeKit automation does not run — cause?

HomeKit automations require a home hub (HomePod, Apple TV, or iPad) to be online and connected. Confirm your home hub is active and connected to iCloud in the Apple Home app settings.