Samsung Galaxy Ring Firmware Update Failed — What It Means & How to Fix It

What Does This Error Mean?

Galaxy Ring firmware updates fail most often because the ring battery is too low, the phone Bluetooth connection dropped, or the Galaxy Wearable app was closed during the update. Charge both the ring and its case fully, keep the phone unlocked and close by, then retry.

Affected Models

Samsung Galaxy Ring
all sizes

Common Causes

Ring battery below 20% when update started
Galaxy Wearable app closed or phone went to sleep during update
Phone moved out of Bluetooth range during update
Poor Wi-Fi or mobile data connection for downloading the firmware
Galaxy Wearable app itself needs updating before it can update the ring

How to Fix It

Charge the Galaxy Ring to 100% inside the case before attempting the update.

Samsung recommends at least 50% battery for firmware updates. A full charge eliminates any risk of power failure during the process.
Keep the phone unlocked and the Galaxy Wearable app open on screen throughout the entire update.

Firmware is transferred via Bluetooth. The phone must stay awake and the app must stay in the foreground. Enable 'Stay awake while charging' in developer options if needed.
Stay within 30 cm (1 foot) of your phone with the ring on your finger.

Bluetooth signal quality directly affects transfer reliability. Do not walk away from your phone while an update is in progress.
Connect your phone to a stable Wi-Fi network before starting the update.

Galaxy Wearable downloads the firmware file from Samsung servers before sending it to the ring. A slow or interrupted data connection causes the download to fail.
Update the Galaxy Wearable app itself first (via Galaxy Store), then retry the ring firmware update.

An outdated Galaxy Wearable app sometimes cannot install newer ring firmware. Updating the app first ensures compatibility.

When to Call a Professional

If the ring becomes completely unresponsive after a failed firmware update, contact Samsung Support immediately. Do not place it back in the case if it is hot — wait for it to cool first. A failed update causing a 'bricked' ring is covered under Samsung's warranty.

Frequently Asked Questions

How do I check my Samsung Galaxy Ring firmware version?

Open Galaxy Wearable, tap on 'Galaxy Ring', then go to 'About Ring'. The current firmware version is listed there, along with the option to check for and install updates.

Is it safe to use the Galaxy Ring if the firmware update failed?

Yes — if the ring still powers on and connects normally, a failed update has not damaged it. The ring will continue running the previous firmware version. Try the update again when you have more time and a stable connection.