Amazon Echo Error Codes & Problems
Error Codes
Alexa Not Understanding
Amazon
Echo Smart Speaker
When Alexa frequently mishears or responds with 'Sorry, I don't understand', it …
Bluetooth Not Connecting
Amazon
Echo Smart Speaker
Amazon Echo Bluetooth pairing issues are usually caused by the paired device …
Drop In Not Working
Amazon
Smart Speaker
Amazon Echo Drop In fails when the feature is disabled in the Alexa app, the …
Keeps Disconnecting
Amazon
Echo Smart Speaker
Your Amazon Echo keeps going offline and losing its connection.
Frequent …
Keeps Restarting
Amazon
Echo Smart Speaker
An Amazon Echo stuck in a restart loop is almost always caused by a faulty or …
Not Connecting to Wi-Fi
Amazon
Echo Smart Speaker
Your Amazon Echo cannot connect to your Wi-Fi network.
This is shown by an …
Not Playing Music
Amazon
Echo Smart Speaker
Alexa acknowledges your request but no music plays, or music stops immediately …
Not Responding
Amazon
Echo Smart Speaker
Your Amazon Echo is not reacting when you say the wake word or when you ask …
Orange Light Ring
Amazon
Echo Smart Speaker
An orange spinning light ring on your Amazon Echo means the device is in setup …
Red Light Ring
Amazon
Echo Smart Speaker
A solid red light ring on your Amazon Echo means the microphone has been muted. …
Routines Not Working
Amazon
Smart Speaker
Alexa Routines stop working when the routine is disabled, a connected smart home …
Setup Failed
Amazon
Echo Smart Speaker
The Alexa app cannot complete the setup process for your new or reset Amazon …
Spinning Blue Ring
Amazon
Echo Smart Speaker
A spinning blue ring on an Amazon Echo means Alexa is processing a request or …
Volume Not Working
Amazon
Echo Smart Speaker
If Echo volume buttons are not responding, first try saying 'Alexa, volume 5' to …
Yellow Ring Light
Amazon
Echo Smart Speaker
A yellow ring on an Amazon Echo means you have an unread notification, a missed …