Turns Off By Itself
LG Smart TV
Severity:What Does This Error Mean?
Disable Auto Power Off under Settings → General → Timers → Auto Power Off → Off. Check No Signal Auto Power Off: Settings → General → Timers → No Signal Auto Off → Off. If the TV still shuts off during use, Simplink (HDMI-CEC) from a connected device may be sending a power-off command.
Affected Models
- LG OLED C-series
- LG QNED series
- LG NanoCell series
- LG UHD series
- LG webOS TV (all years)
Common Causes
- Auto Power Off timer set to shut down after inactivity
- No Signal Auto Power Off detecting a lost HDMI signal
- HDMI-CEC (Simplink) command from a connected device
- Overheating causing thermal protection shutdown
- Power supply instability under heavy load
How to Fix It
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Disable Auto Power Off
Settings → General → Timers → Auto Power Off → Off. This feature turns the TV off after a set period of no remote input.
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Disable No Signal Auto Off
Settings → General → Timers → No Signal Auto Off → Off. If the HDMI signal drops momentarily (e.g. console in sleep mode), this can trigger the TV to power off.
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Disable Simplink (HDMI-CEC)
Settings → General → External Device Settings → Simplink (HDMI-CEC) → Off. A game console, soundbar, or cable box can send a power-off command via CEC that shuts the TV down.
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Check for overheating
Make sure the TV has adequate clearance (at least 4 inches on all sides). If the vents are hot to the touch and the TV shuts off during demanding content, it is thermally throttling.
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Check the power supply
Plug the TV directly into a wall outlet rather than a power strip or surge protector. A strip with multiple devices can cause voltage sag that triggers an LG protection shutdown.
When to Call a Professional
If the TV shuts off after a consistent period of use (e.g. always after 30 minutes) and disabling all timers does not help, overheating or a power supply fault is likely — schedule a technician visit.
Frequently Asked Questions
LG TV turns off after 4 hours — is there a timer set?
Yes — LG TVs have an Auto Power Off that defaults to 4 hours in some regions. Go to Settings → General → Timers → Auto Power Off and set it to Off.
LG TV turns off when I turn on my soundbar — why?
This is a Simplink (HDMI-CEC) conflict. Your soundbar is sending a CEC command that the TV interprets as a power-off signal. Disable Simplink at Settings → General → External Device Settings → Simplink.
LG OLED turns off during gaming — overheating?
LG OLEDs have strict thermal protection to prevent panel burn-in damage. Ensure the TV is wall-mounted with clear space behind it, or on a stand with no cabinet enclosure blocking airflow.