Keeps Restarting
Vizio Smart TV
Severity:What Does This Error Mean?
Unplug the Vizio TV for 60 seconds to break a SmartCast crash loop. If it restarts during heavy use, overheating is likely — ensure the TV has clear ventilation space. If it restarts every few minutes even after a factory reset, the power supply board is failing.
Affected Models
- Vizio V-Series
- Vizio M-Series
- Vizio P-Series
- Vizio OLED
- Vizio E-Series
Common Causes
- Corrupted SmartCast firmware update causing a reboot loop
- Overheating triggering the TV's thermal protection shutdown
- HDMI-CEC command from a connected device sending a reboot signal
- Failing power supply board causing voltage drops under load
- SmartCast app crash causing the system to restart
How to Fix It
-
Power cycle the TV
Unplug from the wall for 60 seconds, then plug back in. This clears a SmartCast crash loop that a remote restart cannot fix.
-
Check for a pending firmware update
Menu → Admin & Privacy → Check for Updates. An interrupted SmartCast update is a leading cause of reboot loops on Vizio TVs. Connect to Wi-Fi and allow any available update to complete fully.
-
Disable CEC
Menu → Admin & Privacy → CEC → Off. A soundbar, Blu-ray player, or game console can send CEC commands that the Vizio TV interprets as a reboot request.
-
Check ventilation
Vizio TVs need at least 4 inches of clearance on all sides. Do not place the TV in a closed cabinet. If the TV shuts off after being on for 20–30 minutes, overheating is the cause.
-
Factory reset
Menu → Admin & Privacy → Reset TV to Factory Defaults → enter the PIN (default 0000). A factory reset clears corrupted SmartCast data. You will need to re-add apps and Wi-Fi afterward.
When to Call a Professional
If restarts continue every few minutes after a factory reset with no apps running, the power supply board is failing. Contact Vizio support.
Frequently Asked Questions
Vizio TV restarts every time I change the input — why?
A CEC-enabled device is sending a restart signal when the input changes. Disable CEC: Menu → Admin & Privacy → CEC → Off. Then test input switching again.
Vizio TV restarted after a firmware update — is it bricked?
Probably not — a single restart after an update is normal. If it is stuck in a restart loop, unplug for 60 seconds. The update typically completes successfully on the next boot.
Vizio TV restarts only during streaming — why?
Streaming puts a higher processing load on the SmartCast chip. This can trigger overheating or reveal a power supply instability. Check ventilation first, then contact Vizio support if the issue persists.