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Keeps Restarting

Vizio Smart TV

Severity:

What Does This Error Mean?

Unplug the Vizio TV for 60 seconds to break a SmartCast crash loop. If it restarts during heavy use, overheating is likely — ensure the TV has clear ventilation space. If it restarts every few minutes even after a factory reset, the power supply board is failing.

Affected Models

  • Vizio V-Series
  • Vizio M-Series
  • Vizio P-Series
  • Vizio OLED
  • Vizio E-Series

Common Causes

  • Corrupted SmartCast firmware update causing a reboot loop
  • Overheating triggering the TV's thermal protection shutdown
  • HDMI-CEC command from a connected device sending a reboot signal
  • Failing power supply board causing voltage drops under load
  • SmartCast app crash causing the system to restart

How to Fix It

  1. Power cycle the TV

    Unplug from the wall for 60 seconds, then plug back in. This clears a SmartCast crash loop that a remote restart cannot fix.

  2. Check for a pending firmware update

    Menu → Admin & Privacy → Check for Updates. An interrupted SmartCast update is a leading cause of reboot loops on Vizio TVs. Connect to Wi-Fi and allow any available update to complete fully.

  3. Disable CEC

    Menu → Admin & Privacy → CEC → Off. A soundbar, Blu-ray player, or game console can send CEC commands that the Vizio TV interprets as a reboot request.

  4. Check ventilation

    Vizio TVs need at least 4 inches of clearance on all sides. Do not place the TV in a closed cabinet. If the TV shuts off after being on for 20–30 minutes, overheating is the cause.

  5. Factory reset

    Menu → Admin & Privacy → Reset TV to Factory Defaults → enter the PIN (default 0000). A factory reset clears corrupted SmartCast data. You will need to re-add apps and Wi-Fi afterward.

When to Call a Professional

If restarts continue every few minutes after a factory reset with no apps running, the power supply board is failing. Contact Vizio support.

Frequently Asked Questions

Vizio TV restarts every time I change the input — why?

A CEC-enabled device is sending a restart signal when the input changes. Disable CEC: Menu → Admin & Privacy → CEC → Off. Then test input switching again.

Vizio TV restarted after a firmware update — is it bricked?

Probably not — a single restart after an update is normal. If it is stuck in a restart loop, unplug for 60 seconds. The update typically completes successfully on the next boot.

Vizio TV restarts only during streaming — why?

Streaming puts a higher processing load on the SmartCast chip. This can trigger overheating or reveal a power supply instability. Check ventilation first, then contact Vizio support if the issue persists.