App Crashing
Apple Music Music Streaming App
Severity: ModerateWhat Does This Error Mean?
Apple Music crashing usually means the app has a software glitch or needs an update. It can also happen when your device is low on memory. A restart or reinstall fixes it for most people.
Affected Models
- Apple Music on iPhone
- Apple Music on iPad
- Apple Music on Mac
- Apple Music on Android
Common Causes
- The Apple Music app is out of date and has a known bug
- Your device is running low on available memory (RAM)
- The app cache has become corrupted over time
- A recent iOS or macOS update broke compatibility
- Not enough free storage space on the device
How to Fix It
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Force-close the app and reopen it.
On iPhone: swipe up from the bottom and flick the Music app away. On Mac: right-click the dock icon and select Quit. Then reopen.
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Restart your device.
A full restart clears the memory and resolves most crashing issues. Hold the power button and restart as normal.
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Update the Apple Music app.
Open the App Store, tap your profile picture, and scroll down to see pending updates. Install any Apple Music update available.
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Check your device storage.
On iPhone: go to Settings > General > iPhone Storage. If storage is nearly full, delete some unused apps or photos to free up space.
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Delete and reinstall Apple Music.
Press and hold the app icon, tap Remove App, then reinstall from the App Store. Your library is saved in iCloud — nothing is lost.
When to Call a Professional
If Apple Music crashes every single time you open it — even after reinstalling — contact Apple Support. They can check if there is an account or hardware issue causing the problem.
Frequently Asked Questions
Why does Apple Music crash every time I open it?
A corrupted cache or a bad app update is usually the cause. Delete the app, restart your phone, then reinstall Apple Music.
Can a phone update cause Apple Music to crash?
Yes — sometimes a new iOS update has a compatibility issue with Apple Music. Check the App Store for an Apple Music update that patches it.
Will reinstalling Apple Music delete my downloaded songs?
Your downloads will be removed from the device when you delete the app. But your library and playlists are safely stored in iCloud and will come back after reinstalling.